Lily Kroeger
Scituate
Summary
Experienced with supporting team operations in dynamic environments. Utilizes effective communication and problem-solving skills to enhance team performance. Knowledge of maintaining efficiency and quality in daily tasks.
Overview
4
4
years of professional experience
Work History
Crew Associate
Vineyard Vines
12.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to promotional activities by engaging with customers about ongoing offers, leading to increased sales revenue.
- Participated in team meetings to address challenges and improve overall performance within the workplace.
- Collaborated with managers on special projects or initiatives aimed at improving overall operations within the store setting.
- Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
- Handled cash transactions accurately and efficiently, promoting trust between customers and the establishment.
Babysitter/Mother's Helper
Bearce Family
09.2021 - Current
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines
- Providing a safe environment for children to explore their curiosity and creativity.
- Completing light housekeeping tasks such as tidying up toys and books.
Customer Service Associate
Pour Coffee
08.2022 - 08.2024
- Greeted customers and identified their needs.
- Informed customers about available products and services.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
Student Body Participant
Student Council
10.2022 - 05.2024
- Encourage school spirit.
- Assist in fund raising efforts for school related activities and projects.
- Create opportunities to promote engagement in the school.
Volunteer
Cancer for Kids
10.2022 - 04.2024
- Co collaborate fund raising efforts for children who are affected by the disease.
- Raise awareness within our community.
Education
Bachelor Of Science -
James Madison University
Harrisonburg, VAHigh School Diploma -
Scituate High School
Scituate, MA05.2024
Skills
- Safety awareness
- Willingness to learn
- Teamwork and collaboration
- Attention to detail
- Customer engagement
Timeline
Crew Associate
Vineyard Vines
12.2024 - Current
Student Body Participant
Student Council
10.2022 - 05.2024
Volunteer
Cancer for Kids
10.2022 - 04.2024
Customer Service Associate
Pour Coffee
08.2022 - 08.2024
Babysitter/Mother's Helper
Bearce Family
09.2021 - Current
High School Diploma -
Scituate High School
Bachelor Of Science -
James Madison University
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