Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Lilyanna Callahan

Weymouth

Summary

Dynamic Senior Talent Management Consultant with a proven track record at Neptune Coaching, enhancing employee engagement by 30% through strategic initiatives. Skilled in change management and onboarding processes, I leverage survey research methodologies to drive organizational development and leadership effectiveness, fostering a culture of continuous improvement and satisfaction.

Overview

6
6
years of professional experience

Work History

Senior Talent Management Consultant

Neptune Coaching
Jamaica Plain
08.2024 - Current
  • Partner with nonprofit clients to assess organizational culture and leadership effectiveness, delivering strategic recommendations adopted by leadership.
  • Conduct employee engagement surveys and develop action plans that led to noticeable improvements in staff satisfaction.
  • Increased employee satisfaction by 30% within 4 months through targeted engagement surveys and strategic action plans.
  • Developed a strategic onboarding program that enhanced alignment with organizational goals, reducing change resistance by 25% within 3 months.

Human Resources Director

Veterans of Foreign Wars (VFW)
Dedham
09.2022 - Current
  • Oversaw full HR operations including hiring, onboarding, performance management, and terminations.
  • Implemented DocuSign for contracts, improving processing efficiency and compliance tracking.
  • Increased project delivery efficiency by 20% within 3 months by balancing multiple priorities and ensuring timely completions, directly contributing to a 15% profit increase.

Research Consultant

Bridging Distance
Townsend
08.2024 - 08.2025
  • Created a survey instrument that pinpointed digital fatigue factors, resulting in strategic organizational change recommendations within 3 months.
  • Developed and implemented a comprehensive survey instrument that identified key factors of digital fatigue, driving strategic recommendations for organizational change.
  • Increased organizational change effectiveness by 30% within 3 months by developing a comprehensive survey instrument that identified digital fatigue and burnout factors.
  • Part-time

Human Resources Internship

Town of Weymouth
Weymouth
04.2023 - 08.2023
  • Supported onboarding and termination processes, ensuring compliance with municipal policies.
  • Assisted in evaluating and selecting employee benefits vendors by helping prepare and review a Request for Proposal (RFP), improving vendor selection and cost management.

Guest Representative

South Shore Hospital
Weymouth
11.2019 - 08.2021
  • Delivered patient-centered service by coordinating with doctors, nurses, and staff to address dietary needs and accommodations.
  • Maintained supply stock for multiple hospital units, ensuring consistent delivery of essential materials.
  • Part-time

Education

Master of Arts - Organizational Psychology

William James College
Newton, MA
06.2025

Bachelor of Arts - Psychology and Economics

University of Massachusetts Boston
Boston, MA
05.2024

Skills

  • AWS and Blackbaud
  • Excel and Workday
  • Change management strategies
  • Employee engagement initiatives
  • Leadership development
  • Onboarding processes
  • Organizational development practices
  • Survey research methodologies
  • Talent management solutions
  • Training facilitation techniques

Timeline

Senior Talent Management Consultant

Neptune Coaching
08.2024 - Current

Research Consultant

Bridging Distance
08.2024 - 08.2025

Human Resources Internship

Town of Weymouth
04.2023 - 08.2023

Human Resources Director

Veterans of Foreign Wars (VFW)
09.2022 - Current

Guest Representative

South Shore Hospital
11.2019 - 08.2021

Master of Arts - Organizational Psychology

William James College

Bachelor of Arts - Psychology and Economics

University of Massachusetts Boston
Lilyanna Callahan