Linda Swindell
Worcester
Summary
Dedicated Medical Assistant with experience at St Vincent Hospital, skilled in patient scheduling and HIPAA compliance. Enhanced clinic efficiency and patient satisfaction through compassionate care and effective communication. Proficient in medical terminology and CPR, injections ensuring safety and comfort during examinations while maintaining strict confidentiality and infection control protocols.
Overview
16
16
years of professional experience
Work History
Medical Assistant
St Vincent Hospital
Worcester, MA
04.2010 - 03.2026
- Assisted in patient examinations, ensuring accurate data collection and documentation.
- Managed appointment scheduling, optimizing clinic flow and reducing wait times.
- Conducted vital sign assessments, contributing to comprehensive patient care support.
- Educated patients on medication usage and treatment plans, enhancing adherence and understanding.
- Coordinated with healthcare providers to streamline communication and improve patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Education
Medical Assistant
Salters
West Boylston, MA04-2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- CPR
- Maintaining confidentiality
Timeline
Medical Assistant
St Vincent Hospital
04.2010 - 03.2026
Medical Assistant
Salters