Lindsey Rockwood
North Brookfield
Summary
I have the gifted ability to adapt to multiple roles. My wide range of experience includes office procedures, accounts payable, billing, payroll, customer service, management, grant writing, project management, public works operations, equestrian management and equipment operations. I enjoy being in the office in addition to out in the field. I respect deadlines and consider myself to be a reliable and trusting employee. I get along well with all and appreciate a team of people who understand the importance of good communication.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Grant writer/chief Procurement officer
Town of Brookfield
North Brookfield
04.2024 - Current
- Awarded one million-dollar MAWorks grant for FY26 for roadway resurfacing project.
- Providing support and guidance for department heads.
- Write, review, and edit grant application submittals to request funding.
- Research available funding opportunities.
- Assist other Town employees by creating and posting bid documents based on procurement requirements.
- Manage all grant funded projects from start to finish to ensure all grant requirements are met.
- Submitting reimbursement requests, quarterly reports, and all related paperwork required to ensure reimbursement requirements are met.
- Tracking expenditures and meeting all expenditure deadlines.
Highway Administrative Assistant
Town of Brookfield
North Brookfield
08.2021 - Current
- Tracking and maintaining all sick, personal and vacation time by creating a filing system to improve document organization and management.
- Monitor and reconcile department $500,000.00 budget, generate financial reports.
- Manage payroll and accounts payable according to the provided schedule set by Accountant.
- Act as first point of contact for residents and other Town employees and officials.
- Develop strategies to streamline and improve office procedures.
- Facilitate timely delivery of special projects to meet organizational and departmental objectives, specifically Chapter 90 funded projects.
- Research and order parts for equipment and trucks from various vendors.
- Coordinating and distributing seasonal plow driver routes.
- Tracking and ordering fuel and gasoline for bulk tanks.
- Receiving applications and issuing of driveway permits.
- Providing monthly reports to the Select Board.
- Manage filing system, data entry, and other clerical tasks.
- Maximize performance by monitoring daily activities and mentoring team members.
- Accomplish multiple tasks within established time limits.
- Coordinate proposal submissions by meeting with team to discuss proposed resources, draft administrative components, review budget and drive deadline achievement.
- Acted in place of Superintendent during unexpected absence during snowstorm by communicating directly with local and State Police dispatchers, calling in part time operators, and acting as point of contact for Highway.
- Operate backhoe, loaders, and other related equipment while working alongside crew as required for road maintenance and in-house projects which have include cold patch, hot top and gravel pothole repairs, equipment maintenance, and roadway cleanup.
Interim Superintendent, Highway
Town of Brookfield
Brookfield
09.2024 - 02.2025
- Oversee Highway staff and day-to-day operations.
- Maintain daily operations log.
- Work alongside crew to assist with roadway projects including blocked cross culverts, drainage swales, removal of leaves from roadway, mowing of fields and other Town owned properties.
- Respond to all resident concerns.
- Replace road signs, remove debris from roadway including trees, branches or roadkill.
- Assist with equipment and truck maintenance including fluid filming and minor preventative maintenance.
- Act as main point of contact for dispatch, fellow department heads, engineers, salesmen, surrounding Town superintendents.
- Monitor weather to prepare for the treatment of roadways.
- Call support staff in for weather events and distribute plow and sand routes.
- Fulfilled requests from Select Board and Advisory Committee.
- Plowing snow and salting roadways in F-450 pickup, loading salt trucks with JD 544 loader.
- Continue all office related procedures including accounts payable and payroll.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Evaluated and recommended new procedures to upgrade and refine existing programs.
- Kept production team moving forward for progress in daily site operations.
- Resolved conflicts between contractors or between contractor and client efficiently and professionally.
- Planned, managed and coordinated construction activities to ensure timely completion of projects.
- Prepared and planned worksites to help jobs run smoothly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Professional Equestrian- Rider, Trainer & Manager
Moss Show Stables
Westford
06.2002 - 09.2024
- Lifetime equestrian experience specialized in hunters and jumpers
- Customer service
- Strong organization
- Professionalism
- Coordinating travel for horses and staff
- Teaching lessons, riding client horses
Administrative Assistant to Town Administrator
Town of Medway
Medway
03.2016 - 07.2017
- Greeted visitors and provided general information about the company.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Administrative Assistant
Town of Walpole Water Department
Walpole
03.2013 - 12.2015
- Drove customer feedback to deliver information to management for corrective action.
- Responded promptly to requests from citizens regarding their concerns or needs relating to municipal services.
- Established and maintained variety of automated and manual files and records.
- Issued public notification of official activities or meetings to public.
- Stocked counters with forms, film and license supplies to maintain inventory levels.
- Typed and proofread correspondence, distributed and filed official forms and scheduled appointments.
- Prepared lists of overdue accounts, license suspensions and issuances.
Waitress/Hostess/Bartender
Various
- Presented menus and answered questions regarding items.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Filled condiments and napkin containers during slack periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Participated in team meetings to discuss new menu items or changes in policy.
- Stocked service areas with supplies during slow periods.
- Processed payments accurately using cash registers or POS systems.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Norfolk County Agricultural High School
Walpole, MA06-2002
Skills
- Customer s
- Grant writing
- Budget management
- Project management
- Financial reporting
- Procurement processes
- Customer service
- Office administration
- Parts ordering
- Effective communication
- Time management
- Task prioritization
- Self motivation
- Report writing skills
- Interpersonal communication
- Reliability
Certification
- MA DOT Medical Card
- First Aid/CPR
- 2B Hoisting License
- MA Certified Public Purchasing Official
- MA Class D License
- Baystate Roads, Rod Scholar Award, 2023
- MA CDL Class B Permit
- MA Road Flagger Certification
- ICS 100 & 200
- Worcester County Highway Association, Member
Timeline
Interim Superintendent, Highway
Town of Brookfield
09.2024 - 02.2025
Grant writer/chief Procurement officer
Town of Brookfield
04.2024 - Current
Highway Administrative Assistant
Town of Brookfield
08.2021 - Current
Administrative Assistant to Town Administrator
Town of Medway
03.2016 - 07.2017
Administrative Assistant
Town of Walpole Water Department
03.2013 - 12.2015
Professional Equestrian- Rider, Trainer & Manager
Moss Show Stables
06.2002 - 09.2024
Waitress/Hostess/Bartender
Various
High School Diploma -
Norfolk County Agricultural High School