Linnette Collado
Woburn
Summary
Compassionate and organized Intake Paralegal with a strong background in client communication, case screening, and legal documentation. Adept at building rapport with clients while accurately assessing legal issues and maintaining confidentiality. Motivated to continue developing legal expertise and advance within the legal field through hands-on experience and continued learning.
Overview
9
9
years of professional experience
Work History
Intake Paralegal
Mazow McCullough
Salem
10.2024 - Current
- Conducted comprehensive client intake interviews to gather case details, assess claim viability, and ensure accurate documentation of injuries and damages.
- Contacted auto insurance carriers to obtain claim numbers, coverage information, and adjuster contact details.
- Drafted and sent Letters of Representation to bodily injury and personal injury adjusters to formally initiate claims.
- Obtained, reviewed, and organized supporting evidence including police reports, 911 recordings, body camera footage, and animal control records (dog bite cases).
- Maintained organized case files and deadlines using SmartAdvocate case management software.
- Prepared certified and first-class mailings of legal documents to insurers, providers, and clients, ensuring compliance with procedural requirements.
- Managed high-volume phone calls, screened potential cases, and provided clear, empathetic communication to prospective and current clients.
- Coordinated with attorneys, medical providers, and investigators to support case development and settlement preparation.
- Communicated with clients to gather information and schedule appointments efficiently.
- Coordinated meetings between clients, attorneys, and witnesses for case discussions.
Realtor
Lyv Realty
Wakefield
01.2025 - Current
- Assisted clients in buying and selling residential properties in competitive markets.
- Conducted market analysis to determine property values and trends for clients.
- Developed marketing plans to promote listings through various channels.
Social Media Manager
Douglas Paul Real Estate
09.2023 - 10.2024
- Lead social media campaigns, boosting follower engagement and brand visibility.
- Collaborate with marketing team on cohesive messaging, enhancing campaign effectiveness.
- Develop data-driven strategies to increase brand visibility and foster customer interactions.
- Used platforms like Canva and VistaPrint to create marketing campaigns.
Real Estate Agent
Douglas Paul Real Estate
07.2022 - 10.2024
- Closed over $250,000 in rentals transactions, secured 20+ exclusive properties, and acted as key contact for major landlord, driving significant growth.
- Spearhead innovative marketing campaigns, enhancing Boston Pads' brand visibility and attracting a broader client base in competitive markets.
- Acted as Point of Contact for over 2 years to a landlord with 20+ properties.
- Utilize marketing strategies to attract potential buyers, increasing property visibility and sales.
- Maintain comprehensive knowledge of local real estate market trends to offer informed advice.
- Drive substantial rental revenue and secure exclusive properties, fostering key client relationships and contributing to company growth.
Long-Term Substitute Teacher
North Andover Middle School
09.2021 - 11.2022
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Organized lesson plans using teaching software for long-term interim assignments.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Teacher's Assistant
KinderCare Learning Centers
08.2019 - 02.2020
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Assistant Site Coordinator
For Kids Only Afterschool
09.2017 - 08.2019
- Handled 100 volumes of attendance and tracked files for attending students.
- Supervised learning activities for elementary school students.
- Collaborated with third-party vendors for program events and STEM activities.
- Collaborated with counselors to identify students needing additional support, ensuring well-being.
Education
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MABusiness Administration - Marketing
Merrimack College
North Andover, MACriminal Justice -
North Shore Community College
Danvers, MASkills
- Digital content development
- Marketing media
- Leadership
- Conflict resolution
- Adaptability
- Networking
- Real estate
- Behavior management
- Communication
- Classroom management
- Teamwork
- Problem solving
- Multitasking
- Loyalty
- Client intake
- Evidence organization
- Communication skills
- Insurance knowledge
- Client relationship management
- Attention to detail
- File organization
- Case summaries
- Client communication
- Document filing
Accomplishments
- Closed over $250,000 in real estate transactions.
- Served as the primary point of contact for a landlord, managing a portfolio of over 20 properties for two years.
- Recognized multiple times as the top leasing agent of the month.
- Earned over 30 five-star client testimonials for exceptional service.
Timeline
Realtor
Lyv Realty
01.2025 - Current
Intake Paralegal
Mazow McCullough
10.2024 - Current
Social Media Manager
Douglas Paul Real Estate
09.2023 - 10.2024
Real Estate Agent
Douglas Paul Real Estate
07.2022 - 10.2024
Long-Term Substitute Teacher
North Andover Middle School
09.2021 - 11.2022
Teacher's Assistant
KinderCare Learning Centers
08.2019 - 02.2020
Assistant Site Coordinator
For Kids Only Afterschool
09.2017 - 08.2019
High School Diploma -
Peabody Veterans Memorial High School
Business Administration - Marketing
Merrimack College
Criminal Justice -
North Shore Community College