Lisa Atwood
Dighton
Summary
Dynamic Telecommunications Specialist with a proven track record at Princess House, excelling in network troubleshooting and VoIP systems. Enhanced communication efficiency through successful implementation of new phone systems while delivering exceptional customer service. Adept in managing IT budgets and supporting O365 applications, driving operational excellence and user satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
36
36
years of professional experience
Work History
Telecommunications Specialist
Princess House
10.1989 - Current
- Managed installation and maintenance of communication systems, ensuring optimal performance.
- Throughout the time there have implemented two different phone systems.
- Assist in Help Desk issues which can range from password changes, user lockouts, remote access to the company network and Microsoft support.
- Added new employees in Active Directory.
- Work with and proficient in Office365 programs.
- Assist and help to maintain IS/IT budgets.
- Wrote up Capital requests for projects.
- Wrote up requisition forms for IS/IT purchases.
Manager/Owner
1712 Restaurant and Tavern
06.2019 - 04.2025
- Directed daily operations to enhance customer satisfaction and streamline service delivery.
- Ordered supplies.
- Maintained food quality.
- Ordered Liquor.
- Scheduled maintenance and cleaning of equipment.
- Managed money.
Education
No Degree - Computers
Bristol Community College
Fall River, MANo Degree - Computer And Information Systems
Southern New Hampshire University
Hooksett, NHSkills
- Network troubleshooting
- O365 Applications
- IT infrastructure
- Network security
- VoIP systems
- Mobile communications
- Customer service
Timeline
Manager/Owner
1712 Restaurant and Tavern
06.2019 - 04.2025
Telecommunications Specialist
Princess House
10.1989 - Current
No Degree - Computers
Bristol Community College
No Degree - Computer And Information Systems
Southern New Hampshire University