Lisa DeMartin
Natick,Ma
Overview
19
19
years of professional experience
Work History
Payroll Specialist
Rodenhiser Home Services
Holliston, MA
04.2023 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculate all commissions
- Responsible for VIP contracts
- Collection calls
Client Manager
BenefitScape
Natick, MA
09.2021 - 04.2023
- Analyze data for ACA compliance company
- Create and implement Procedures for over 200 clients
- Manage data managers for timely processing
- Client project management
- Update and maintain Zoho
- Hours tracking and reporting for 20 clients
- State and Federal filing process
Payroll and HRIS
Pilgrim Parking
Boston, MA
11.2019 - 09.2021
- Process weekly payroll for approximately 200 employees
- Implemented, built and trained users upgraded Paychex Flex system
- Transitioned employees to electronic time keeping and HR changes
- Completed yearly 401k audits
- 401K and benefit administration
- Tracking and reporting on PPP and Covid pay for employees and employer
- Accounts payable for HR vendors
AP and Payroll Specialist Temporary Role
Planned Parenthood League of Mass
11.2018 - 11.2019
- Process bi weekly payroll for hourly and salaried employees
- Implemented, built and trained users on new AP software
- Has become main contact support for AP issues and system questions
- Responsible for full AP cycle, entering and processing invoices and completing weekly check runs
- Work with vendors on statement
- Work with HR on employee related payroll concerns
Implementation Specialist and Project Manager
Symphony Payroll Solutions
01.2015 - 10.2018
- Processed all payrolls for 200 existing clients
- Designed and implemented new clients with payroll products and built systems following project plans
- Trained new clients on software
- Provided customer service
- Developed training materials to provide necessary customer service
- Worked with CFO in processing all vendor payments and AP invoices
Human Resource Manager
Ritas Catering
Everett, MA
04.2011 - 06.2014
- Company Overview: Family owned Corporate and Social Catering company
- Processed payroll for exempt, non-exempt, outside catering, commissions and bonuses for bi-weekly payroll for 250 employees
- Administered State reporting, unemployment and Hired filings and 401k reporting
- Worked with CFO and payroll company in processing all quarterly and year end reporting
- Entered and set up all employee data in payroll system and time tracking systems
- Processed all 1-9 documentation for accuracy, background checks and verification of employment
- Post and recruit all open positions on company website and online websites for 9 locations
- Responsible for hiring, promoting laying off and firing of all employees
- Monitored all review and raise processes
- Administered and maintain employee benefits including Worker’s Comp, 401k and COBRA
- Monitored monthly OSHA training and state logs
- Maintained all employee PTO time
- Reviewed and revise job descriptions and accuracy for all staff
- Maintained all employee files and documentation
- Family owned Corporate and Social Catering company
Financial Payroll Manager/Systems Support
Public Partnerships, LLC
Chelsea, MA
11.2005 - 09.2011
- Company Overview: Multi state payroll consulting firm
- Worked with IT to implement new procedures and programs
- Responsible for testing new state payroll software and making sure it was compatible with our system
- Responsible for some network administration duties including resetting printer servers, resetting employee password/access
- Worked directly with the IT department to make critical upgrades to our payroll system by helping with the test procedures
- Promoted 3 times from temp payroll clerk, payroll clerk, team lead
- Reduced team from 10 to 5 employees with growth and additional projects
- Processed multi state payroll for 5 projects with over 2000 employees and employers
- Supervised, developed and promoted staff
- Liaison between Financial Operations, Customer Service and State Agencies
- Developed and implemented a Brown Bag training program for entire company
- Attended state and company training traveled as needed to meet with state agencies
- Travelled to Tennessee to test Sandata – time system and database for a new program with company
- Multi state payroll consulting firm
Education
Certification - Garnishment and Tax Levy’s
American Payroll Association
Certified - Logs and OSHA training
OSHA 10 General
Bachelor of Science - Information Systems Security
ITT Technical Institute
01.2014
Fine Arts -
Cape Cod Community College
West Barnstable, MA06.1984
Skills
- Internet search engines
- Operating Systems
- Windows 98/2000/XP/Professional/Vista/7/8
- Linux
- Red hat
- Lotus
- Hardware installation
- Virtual machine creation
- Cabling troubleshooting
- Microsoft software
- SQL
- ADP
- Oracle Database
- Crystal Reporting
- Navision
- McKesson Database
- Great Plains
- Kronos
- Report Smith
- Sandata
- Precise
- Salesforce
Timeline
Payroll Specialist
Rodenhiser Home Services
04.2023 - Current
Client Manager
BenefitScape
09.2021 - 04.2023
Payroll and HRIS
Pilgrim Parking
11.2019 - 09.2021
AP and Payroll Specialist Temporary Role
Planned Parenthood League of Mass
11.2018 - 11.2019
Implementation Specialist and Project Manager
Symphony Payroll Solutions
01.2015 - 10.2018
Human Resource Manager
Ritas Catering
04.2011 - 06.2014
Financial Payroll Manager/Systems Support
Public Partnerships, LLC
11.2005 - 09.2011
Certified - Logs and OSHA training
OSHA 10 General
Bachelor of Science - Information Systems Security
ITT Technical Institute
Fine Arts -
Cape Cod Community College
Certification - Garnishment and Tax Levy’s
American Payroll Association