Lisa Emmerson
Abington
Summary
Results-driven Reservation Manager with expertise in streamlining booking processes and enhancing customer satisfaction. Proven ability to mentor teams and improve operational efficiency in high-volume environments.
Overview
20
20
years of professional experience
Work History
Reservation Manager
Uhaul Moving And Storage
Abington, MA
09.2023 - Current
- Managed daily operations of reservations system, ensuring timely and accurate processing of customer requests.
- Trained and mentored team members on best practices for handling customer inquiries and reservations.
- Streamlined booking procedures, enhancing efficiency in managing high-volume reservation periods.
- Collaborated with cross-functional teams to improve inventory management and optimize resource allocation.
Signature Home Improvements
Self-employeed
Boston, MA
01.2007 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Melrose High
Melrose, MASkills
- Customer service
- Time management
- Customer satisfaction
Timeline
Reservation Manager
Uhaul Moving And Storage
09.2023 - Current
Signature Home Improvements
Self-employeed
01.2007 - 09.2023
High School Diploma -
Melrose High