Lisa Lanni

Have gone to floral school. Create floral arraignments for weddings, retail bouquets and other events.

• Prepared potted plants and bouquets based on customer requirements.
• Utilized floral design techniques to craft unique floral arrangements.

• Completed all office procedures. Paid taxes & payroll.
• Created a system to sell farm CSA shares. Sold them, made each individual share, collected payments. Entered all information into excel spread sheet. Entered accounts payable and receivables in Sage Peachtree Software.
• Counted all cash register drawers and balanced all credit cards
• Run the website and keep it updated and posted to social media accounts.
• Work with customers, answer phones, answer emails 10 to 15 per day.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business. Use Canva software to create flyers and marketing materials.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.