Overview
Work History
Timeline
Generic

Lisa Walsh

MASHPEE,MA

Overview

33
33
years of professional experience

Work History

RN Case Manager

Cape Physicians, LLC
12.1998 - 03.2024
  • Evaluated patient histories, complaints, and current symptoms.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Managed patients recovering from medical or surgical procedures.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.

RN Floor Nurse

Metrowest Medical Center
01.1991 - 09.1998
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Enhanced patient satisfaction by delivering personalized care plans tailored to individual needs.
  • Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
  • Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Increased efficiency in the workplace by streamlining processes and maintaining accurate records of patients'' medical histories.
  • Upheld regulatory compliance within the nursing practice through adherence to state mandates, facility policies, and established ethical guidelines.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Supported smooth transitions of care by effectively collaborating with other nurses during shift handovers, ensuring seamless continuity of patient care.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
  • Administered medication such as insulin and monitored patients' responses to detect problems.
  • Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
  • Managed patients recovering from medical or surgical procedures.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Contributed to reduced hospital readmissions by conducting thorough assessments and appropriately addressing patients'' concerns during their stay.
  • Educated family members and caregivers on patient care instructions.
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on surgical floor.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Managed care from admission to discharge.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Timeline

RN Case Manager

Cape Physicians, LLC
12.1998 - 03.2024

RN Floor Nurse

Metrowest Medical Center
01.1991 - 09.1998
Lisa Walsh