Lisaury Prado Hernandez
Worcester
Summary
Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Reliable Banquet Server with trained in fast and sanitary food transport. Exemplary workplace focus and physical coordination. Professional and friendly with patrons and co-workers alike.
Overview
13
13
years of professional experience
2009
2009
years of post-secondary education
Work History
Banquet Server
Platinum CSS LLC
Worcester
08.2021 - Current
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events efficiently.
- Coordinated with kitchen staff to ensure timely meal service.
- Maintained cleanliness of dining areas throughout events.
- Assisted in event breakdown, packing equipment and supplies.
- Communicated with guests to address their needs promptly.
- Followed safety and health guidelines for food handling practices.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Provided exceptional service to high volume of daily customers.
- Set up stations for serving meals according to established guidelines.
- Replenished buffet lines with fresh foods as needed.
- Cleared away used plates and utensils following end of meal service.
- Served food and beverages to customers.
PCA
Ramon Prado// Center for Living & Working
Worcester
07.2012 - Current
- Assisted clients with daily living activities to promote independence.
- Supported clients in personal hygiene and grooming tasks.
- Monitored client health and reported changes to healthcare professionals.
- Coordinated transportation for client appointments and community activities.
- Maintained a clean and safe living environment for clients.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Retail Sales Associate
Victoria's Secret & PINK
Auburn
09.2019 - 03.2020
Education
South High Community School
Worcester , MASkills
- Event setup
- Food service
- Buffet management
- Safety protocols
- Customer interaction
- Customer service focus
- Client support
- Station setup and restocking
- Flexible schedule
- Interpersonal skills
- Table setting
- Clearing tables efficiently
- Table set up
Languages
Spanish
Native/ Bilingual
Timeline
Banquet Server
Platinum CSS LLC
08.2021 - Current
Retail Sales Associate
Victoria's Secret & PINK
09.2019 - 03.2020
PCA
Ramon Prado// Center for Living & Working
07.2012 - Current
South High Community School