Llndsay Issler
New Bedford
Summary
Dynamic leader with proven ability to enhance team performance and drive organizational success. Expertise in supervisory roles, team building, and customer service excellence. Skilled in implementing training programs and morale-boosting strategies to elevate employee engagement. Consistently delivers positive changes that contribute to company growth..
Overview
10
10
years of professional experience
Work History
Team Leader
Timberland
Wrentham
05.2022 - 03.2024
- Facilitated daily team meetings to improve communication and collaboration.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Monitored inventory levels, conducting regular stock checks for accuracy.
- Resolved conflicts among team members to uphold a positive work environment.
- Assisted in product merchandising to adhere to brand standards and promotions.
- Ensured compliance with safety protocols across all operational activities.
- Motivated team members, fostering customer satisfaction and loyalty for retention and growth.
Sales Associate
Karen Millen
Wrentham
03.2019 - 03.2022
- Assisted customers in selecting fashion items tailored to personal style.
- Maintained visual merchandising standards to attract customers and elevate store presentation.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales targets.
- Handled inventory management and restocking of merchandise on the sales floor.
- Provided product knowledge and recommendations to improve customer satisfaction.
- Organized promotional displays and seasonal merchandise arrangements to maximize visibility and drive sales.
- Addressed customer inquiries and resolved issues promptly for positive experiences.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Promoted additional items based on customer interests to increase average transaction value.
- Demonstrated product features and benefits for customers' needs.
sales associate, customer service
Elmwood dodge
East Providence
01.2014 - 01.2017
- Assisted customers in selecting vehicles based on needs and preferences.
- Managed vehicle inventory and ensured proper presentation on the sales floor.
- Collaborated with finance team to facilitate vehicle financing options for customers.
- Conducted test drives to showcase vehicle features and benefits to potential buyers.
- Maintained knowledge of current promotions and dealership policies for customer inquiries.
- Processed sales transactions efficiently while ensuring compliance with dealership procedures.
- Developed strong relationships with repeat customers through exceptional service and follow-up.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Organized new merchandise alongside signage and attractive displays to stimulate customer sales and clear overstock items.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Monitored sales performance metrics to uncover market trends
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
Education
GED -
Attleboro High School
Attleboro, MA06-2008
Skills
- Team management
- Team supervision
- Motivational leadership
- Employee training
- Customer relationship management
- Sales expertise
- Conflict resolution
- Effective communication
- Relationship building
- Problem solving
- Team motivation
- Client communication
References
References available upon request.
Timeline
Team Leader
Timberland
05.2022 - 03.2024
Sales Associate
Karen Millen
03.2019 - 03.2022
sales associate, customer service
Elmwood dodge
01.2014 - 01.2017
GED -
Attleboro High School