Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lorene Silva

New Bedford

Summary

Compassionate Direct Support Professional with extensive experience at Seven Hills Foundation, skilled in medication administration and client empowerment. Proven ability to foster independence and build trusting relationships, enhancing the quality of life for individuals with disabilities. Recognized for effective crisis management and a commitment to safety and well-being. Pursued a Bachelor of Health Science, completing coursework in healthcare systems, public health, anatomy and physiology, and research methods. Gained strong skills in critical thinking, patient-centered care, and interdisciplinary communication. Recognized for academic achievement with placement on the Dean’s List.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Seven Hills Foundation
12.2022 - Current

I have been working as a compassionate and reliable DSP with extensive experience supporting individuals with disabilities, the elderly, and people on the autism spectrum. Highly skilled in providing person-centered care, promoting independence, and creating a safe, supportive environment.

My key strengths include:
Medication Administration: Proficient in administering oral and topical medications, tracking dosage schedules, transcribing, verifying and documenting medication logs accurately, monitoring for side effects, and communicating concerns to supervisors and healthcare providers.
Medical Coordination: Experienced in preparing clients for doctor appointments, transporting them safely, advocating on their behalf, relaying medical information to families/staff, and ensuring follow-through on treatment plans.
Daily Living Support: Adept in assisting with all daily living tasks—including hygiene, mobility support, meal preparation, household responsibilities, behavior support plans, and community outings—while maintaining a patient, empathetic approach. Known for exceptional active listening and the ability to build strong, trusting relationships that empower clients, support their independence, and enhance their overall quality of life.
Relationship Building: Known for patience, empathy, and the ability to build trusting, consistent relationships that help clients feel understood and supported.
Client Empowerment: Focused on maximizing independence, reinforcing life skills, and enhancing each individual’s comfort, dignity, and overall quality of life.

Direct Care Worker

Lifestream Inc.
03.2024 - 03.2025

Extensive Experience supporting individuals with complex medical needs and intense care requirements. Proficient in providing full personal support, including assistance with mobility using gait belts, transfers, positioning, and daily living activities. Experienced in managing specialized medical equipment such as G-tubes, T-tubes, catheters, and oxygen therapy, while monitoring vital signs and responding to medical changes promptly. Adept at implementing individualized care plans, maintaining accurate documentation, and collaborating with healthcare professionals to ensure the highest level of safety, comfort, and quality of life for clients. Known for patience, attention to detail, and the ability to build trusting relationships with clients and their families.

Cashier

Jersey Mike's Subs
11.2020 - 12.2022

Detail-oriented and customer-focused crew member with primary experience as a cashier in a fast-paced food service environment. Skilled in handling transactions accurately, managing POS systems, and providing efficient, friendly service to every guest. Experienced in preparing orders, maintaining a clean and organized workspace, and supporting smooth store operations during peak hours. Known for strong communication, reliability, and the ability to deliver a positive customer experience while upholding company standards.

  • Processed customer orders accurately and efficiently to ensure timely service.
  • Maintained cleanliness of work areas to provide a welcoming environment.
  • Managed cash drawer with precision, ensuring accurate cash handling.
  • Resolved customer complaints with professionalism to enhance satisfaction.

Childcare Assistant Teacher

Northstar Learning Centers
06.2019 - 06.2020

Professional and dependable teacher assistant with experience supporting infants, toddlers, and preschool-aged children in a structured childcare setting. Assist lead teachers with lesson activities, daily routines, and classroom management while maintaining a safe, organized, and supportive environment. Skilled in supervising play, meals, naps, and outdoor activities, and in fostering social-emotional growth and age-appropriate learning. Communicate effectively with children, staff, and families while promoting a positive and developmentally supportive atmosphere.

  • Facilitated engaging child development activities that promoted social, emotional, and cognitive growth.
  • Assisted in organizing and supervising group activities to enhance children's interactive skills.
  • Provided individualized support to children with diverse learning needs to foster inclusion.
  • Assisted with transitioning children during daily routines to promote consistency and security.

Education

Bachelor of Science - Health Sciences

Bridgewater State University
Bridgewater, MA
12-2025

Skills

  • Effective time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • ADL support
  • Crisis management

Certification

- Phlebotomy Technician Certification.

- First Aid and BLS Certification.

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Cape Verdean Creole
Native or Bilingual
Spanish
Full Professional

Timeline

Direct Care Worker

Lifestream Inc.
03.2024 - 03.2025

Direct Support Professional

Seven Hills Foundation
12.2022 - Current

Cashier

Jersey Mike's Subs
11.2020 - 12.2022

Childcare Assistant Teacher

Northstar Learning Centers
06.2019 - 06.2020

Bachelor of Science - Health Sciences

Bridgewater State University
Lorene Silva