Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Duggan

Dracut

Summary

With a proven track record at Billerica Fire, I excel in emergency response and fire safety. Leveraging strong communication and resilience, I enhance team efficiency and safety protocols. My leadership in training recruits and implementing process improvements has reduced incident response times by 20%, showcasing my commitment to operational excellence and preparedness.

Overview

17
17
years of professional experience

Work History

Firefighter

Billerica Fire | Ma
04.2005 - 05.2014
  • Responded to emergency calls, providing rapid assessment and intervention in fire incidents.
  • Operated firefighting equipment, ensuring readiness and compliance with safety protocols.
  • Conducted fire prevention inspections, identifying hazards and providing recommendations for improvement.
  • Collaborated with team members during drills to enhance operational efficiency and response times.
  • Assisted in training new recruits on safety procedures and equipment usage, fostering a culture of preparedness.

Unloading Supervisor

UPS
02.2004 - 03.2005
  • Supervised unloading operations, ensuring efficient processing of shipments and adherence to safety protocols.
  • Coordinated team assignments to optimize workflow and reduce turnaround time during peak hours.
  • Trained new employees on safe handling procedures and equipment operation to maintain compliance with company standards.
  • Implemented process improvements that enhanced unloading efficiency and reduced product damage rates.

Military Intelligence Analyst

USAF
01.2000 - 06.2003
  • Analyzed intelligence data to identify trends and support operational decision-making.
  • Developed comprehensive reports on enemy capabilities and vulnerabilities for senior leadership review.
  • Conducted thorough research using classified databases to ensure accuracy of intelligence assessments.
  • Collaborated with cross-functional teams to enhance information sharing and operational effectiveness.

Cashier

Kmart
02.1997 - 05.1999
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with inquiries and provided product information to enhance shopping experience.
  • Maintained clean and organized checkout area, ensuring compliance with safety standards.
  • Handled cash, credit, and check transactions while adhering to cash management protocols.
  • Managed inventory levels by restocking shelves and ensuring product availability for customers.

Education

Communications

Us Army
Fort Huachuca, AZ

Fire Science

Middlesex Community College
Lowell, MA

Criminal Justice

Middlesex Community College
Bedford, MA

Skills

  • Structural firefighting
  • First aid certified
  • Fire safety
  • Stress tolerance and resilience
  • Medical response
  • Medical equipment usage
  • Emergency response
  • Emergency scene management
  • Vehicle extrication
  • Emergency medical treatment
  • Firefighting
  • Firefighting activities
  • Search and rescue techniques
  • Equipment maintenance and repair
  • Radio communication proficiency
  • Fireground communications
  • Apparatus inspection
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling

Timeline

Firefighter

Billerica Fire | Ma
04.2005 - 05.2014

Unloading Supervisor

UPS
02.2004 - 03.2005

Military Intelligence Analyst

USAF
01.2000 - 06.2003

Cashier

Kmart
02.1997 - 05.1999

Communications

Us Army

Fire Science

Middlesex Community College

Criminal Justice

Middlesex Community College

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Lori Duggan