Lori Hacsunda

Lead MA. Duties included but not limited to assisting other MA's with their daily schedules, maintaining organization while seven providers were in office. Being present and available at all times for MD's and MA's.

• Prepared, reviewed and submitted patient statements to determine factual accuracy.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Prepared patients for examinations, taking vital signs and updating medical histories.
• Prepared prescription refill requests on behalf of physician to prevent lags.
• Requested scripts from doctors and verified insurance and coding.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Contributed to efficient office operations by triaging patients by severity of medical complaint.
• Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
• Performed Fibroscans , Video Capsule Endoscopy, Lactose testing and Breath Tests.
• Assisted the Nurse Practitioner and Physician in readings of Pathology results from labs, Endoscopy and/or colonoscopy.
• Tested patients and staff for COVID testing using proper CDC guidelines.
• Worked in both the Office and Endoscopy Unit: Blood Pressures, reviewing and updating medical information, monitoring patients after procedures, removing IV's.
• Experience in Prior Authorizations for patient testing and/or medications.
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• Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
• Prepared, reviewed and submitted patient statements to determine factual accuracy.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Prepared prescription refill requests on behalf of physician to prevent lags.
• Requested scripts from doctors and verified insurance and coding.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
• Oversaw the management position while the manager was not in office.
• Experience in coding, billing, Prior Authorizations for mediations, testings and treatments such as infusions.

• Communicated with Nurse Manager to facilitate efficient operation of Medical/Surgical unit.
• Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
• Transcribed physicians' orders to aid in medical care and minimize medical errors.
• Oversaw unit of 30 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
• Maintained unit supplies and equipment for medical staff and patient care needs.
• Backed up floor staff by keeping patients' rooms clean and orderly.
• Communicated with patients with compassion while keeping medical information private.