Loubna CHAJIA
Agadir
Summary
Enthusiastic Sales Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding ability of assigned tasks and training in management and leadership . Motivated to learn, grow and excel in Ecommerce industry.
Overview
5
5
Languages
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Business Developement Officer
Veteran General Contracting
Doha, Qatar
07.2015 - 12.2018
- Carried out day-day-day duties accurately and efficiently.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Exceeded goals through effective task prioritization and great work ethic.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction by resolving Service issues.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Identified issues, analyzed information and provided solutions to problems.
Sales Representative
Group Sky Wafa Assurance
Agadir, Morocco
09.2014 - 06.2015
- Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
Guest Relations Manager
Pickalbatros Hotel
Agadir, Morocco
04.2014 - 08.2014
- Motivated and rewarded employees to improve engagement.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Remained available 10 hours daily to respond to guest needs, complaints or inquiries.
- Enhanced response and resolution systems to meet changing demands.
- Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
Executive Assistant
Max & Jan
Agadir, Morocco
05.2010 - 06.2013
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Received and processed stock into inventory management system.
Education
Certification of Completion - Korean Language
Seoul National University's Language Institute
Seoul- South Korea 03.2019 - 10.2020
Associate Degree in Economy And Mangement -
Ibn Zohr
Agadir-Morocco 09.2016 - 07.2018
Diploma - Business Management
ISTA
Agadir-Morocco 10.2007 - 07.2009
Skills
Business requirements understanding
Timeline
Certification of Completion - Korean Language
Seoul National University's Language Institute
03.2019 - 10.2020
Associate Degree in Economy And Mangement -
Ibn Zohr
09.2016 - 07.2018
Business Developement Officer
Veteran General Contracting
07.2015 - 12.2018
Sales Representative
Group Sky Wafa Assurance
09.2014 - 06.2015
Guest Relations Manager
Pickalbatros Hotel
04.2014 - 08.2014
Executive Assistant
Max & Jan
05.2010 - 06.2013
Diploma - Business Management
ISTA
10.2007 - 07.2009
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