Lucas Noboru Milche Horie
Reading
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
06.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, ensuring accurate transactions and handling cash effectively.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted in training new crew members on operational procedures and service standards.
- Helping to open the store.
- Contributed to increased sales by upselling menu items and promoting special offers.
Cashier
Demoulas Market Basket
05.2023 - Current
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Resolved customer inquiries promptly, ensuring high levels of satisfaction.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Developed strong relationships with repeat customers, fostering loyalty and trust in services provided.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Reading Memorial High School
Reading, MA07-2024
Skills
- Multitasking and organization
- Teamwork and collaboration
- Customer service
- Cash handling
- Cleaning
- Taking orders
- Cleaning and sanitizing
- Integrity and honesty
- Heavy lifting
- Store opening and closing
- Valid Driver's license
Languages
Portuguese
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
06.2025 - Current
Cashier
Demoulas Market Basket
05.2023 - Current
High School Diploma -
Reading Memorial High School