Lucas V Miranda
FRAMINGHAM
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Lumber Sales Associate
Lowes Home Improvment
Milford, MA
05.2016 - Current
- Provided expert product knowledge to enhance customer satisfaction and drive sales.
- Operated fork-lift equipment to transport and organize lumber safely within warehouse environment.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
- Supported commercial customers in setting up accounts and finding consistent lumber supplies.
- Trained new associates on best practices for lumber sales and customer service techniques.
- Collaborated with team members to streamline sales processes, improving overall efficiency.
Contractor Driver
Lyft Driver Service
Boston, MA
04.2016 - 02.2026
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Transported clients to specified destinations safely and on-time.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered exceptional customer service to ensure passenger satisfaction and repeat business.
- Navigated efficiently through city streets, optimizing routes for timely arrivals.
- Maintained vehicle cleanliness and functionality, adhering to safety regulations.
Garden Center Associate
Lowes Home Improvment
Framingham, MA
03.2020 - 09.2020
- Assisted customers in selecting appropriate plants and gardening supplies based on individual needs.
- Maintained knowledge of plant care, pest control, and seasonal inventory changes to enhance customer experience.
- Organized product displays and ensured optimal merchandising for increased visibility and sales performance.
- Trained new associates on product knowledge, customer service techniques, and store policies to ensure consistency.
- Maintained a healthy and organized inventory by timely restocking and proper care of plants.
Lumber Sales Associate
Lowes Home Improvment
Framingham, MA
01.2016 - 06.2017
- Managed bulk order fulfillment by operating forklifts to ensure timely delivery of customer requests.
- Executed unloading and removal of lumber from delivery trucks, ensuring proper placement on designated racks based on grade and size.
- Implemented effective inventory management practices to enhance organization and accuracy of warehouse materials.
- Assisted customers with lumber selection, ensuring optimal product fit for projects.
- Maintained inventory levels of lumber products, facilitating efficient stock management.
- Managed merchandising display upkeep and housekeeping tasks, ensuring sales areas remained well-stocked and visually appealing.
- Provided comprehensive education on product and service offerings to facilitate informed purchasing decisions.
Assistant Manager
SUBWAY®Restaurants
Framingham, MA
03.2011 - 06.2015
- Engaged with store manager to create and implement targeted strategies focused on achieving sales and profit goals.
- Executed regular stock counts and reconciled discrepancies to uphold inventory integrity and accuracy.
- Performed detailed inventory assessments to improve demand forecasting accuracy.
- Ensured accurate revenue management through diligent oversight of transaction and deposit activities to maintain financial integrity.
- Led daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored team members to enhance service efficiency and customer engagement.
Logistics Specialist
US. Army
Ft Lee, VA
05.2005 - 05.2007
- Analyzed inventory data and resolved discrepancies to uphold inventory integrity and accuracy.
- Facilitated accurate record-keeping and accessibility of order documentation to support operational efficiency.
- Coordinated logistics to keep deliveries on schedule while delivering prompt status reports to relevant parties.
- Oversaw logistics documentation, including bills of lading, delivery receipts, packing lists, and load tags.
- Scheduled timely delivery of materials to support project execution. Assisted with equipment repair to minimize downtime. Coordinated transportation logistics for efficient shipments.
- Coordinated supply chain logistics to ensure timely delivery of critical materials and equipment.
Education
GED -
Noble Adult & Community Education
North Berwick, ME2006
Skills
- Team-oriented approach
- Team leadership
- Detailed stock assessment
- Supplier relationship development
- Strong organizational abilities
- Supportive interpersonal skills
- Problem-solving skills
- Project estimation
- Invoice preparation
- Honest and dependable
Languages
Portuguese
Native/ Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Model Painting
- 3D Printing
- Creating Diorama
- Creating miniature battlefields
Timeline
Garden Center Associate
Lowes Home Improvment
03.2020 - 09.2020
Lumber Sales Associate
Lowes Home Improvment
05.2016 - Current
Contractor Driver
Lyft Driver Service
04.2016 - 02.2026
Lumber Sales Associate
Lowes Home Improvment
01.2016 - 06.2017
Assistant Manager
SUBWAY®Restaurants
03.2011 - 06.2015
Logistics Specialist
US. Army
05.2005 - 05.2007
GED -
Noble Adult & Community Education