MOHIRA LUCIEN
Taunton
Summary
Passionate and driven professional with a strong background in customer service and administrative support. Known for delivering exceptional client experiences, maintaining a positive attitude, and thriving in fast-paced environments. A dedicated team player and natural leader with the ability to train and support colleagues effectively. Fluent in English, French, and Haitian Creole.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Perfect Dental
Raunton
06.2024 - Current
- Greet and check in patients efficiently
- Collect co-pays and process payments
- Verify patient insurance and coverages
- Review and explain treatment plans to patients
- Schedule and confirm patient appointments
- Provide professional, and friendly front desk support
Cashier
Walmart
Taunton
04.2023 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Server
KreyolRestaurant
Brooklyn
10.2022 - 12.2022
- Served and checked in patients efficiently
- Greeted customers and answered menu questions
- Processed payment and balanced transactions
- Ensured and confirmed treatment plans to patients
- Scheduled and confirmed patient appointments
- Provided a clean-organized, and welcoming reception area
Babysitter
Private Care
Private Residence
01.2022 - 12.2022
- Assisting with meals, snacks, and bedtime routines for the children.
- Tailoring activities based on the individual needs of each child under care.
- Transporting children to school, sports activities, or other engagements when necessary.
- Providing a safe environment for children to explore their curiosity and creativity.
Education
High School -
Brockton High School
Brockton, MA06-2022
Skills
- Excellent Customer Service
- Fluent in English
- Fluent in French
- Fluent in Hatian Creole
- Team Leadership
- Fast Paced Environment
- Adaptability
- Appointment Scheduling
- Insurance Verification
- Conflict Resolution
- Time Management
- POS Systems
- Cash Handing
- Strong Communication
- Phone etiquette
- Training and development skills
Certification
- Home Health Aide (HHA), Certificate
- Phlebotomy Certificate
Timeline
Front Desk Receptionist
Perfect Dental
06.2024 - Current
Cashier
Walmart
04.2023 - 06.2024
Server
KreyolRestaurant
10.2022 - 12.2022
Babysitter
Private Care
01.2022 - 12.2022
High School -
Brockton High School