Lucy Coran

• Took reservations and to-go orders by phone and answered customer questions.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Cross-trained to handle different restaurant roles, including food runner and waitress.

• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Greeting customers in a friendly manner and taking

food and drink orders.

• Answering customers’ questions about menu choices.
• Take orders with attention to detail, such as allergies

and preferences.

• Maintain a clean and organized work area.
• Comply with health and safety regulations.

• Weekly aid for 200+ residents with reading, exercise, leisure, and transport.
• Provides emotional support for residents and visitors.
• Set up and participate in activities; including exercise,

discussion, and kickball.

• Engaged residents through events, small groups, and personal attention.

• Gave one-on-one attention to each student while maintaining overall focus on entire group.
• Weekly tutoring for 2-6 students ranging in age from 10-60 years old in speaking, writing, and reading English.
• Served as a linguistic model.
• Teaches students of various cultures, and language

proficiencies.

• Controlled line and crowd with quick, efficient service.
• Problem-solving in the moment.
• Handling money at the front desk.
• Working with a team to enhance customer experience.
• Working under pressure in fast-paced environment.
• Trained 15+ new employees.