Operated and maintained lensometers, OPTOmap, OPD, pressures machine, refraction units, auto-refractors, and visual field analyzers for patient testing.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Sales Associate
Victorias Secret
05.2023 - Current
As a sales associate at Victoria's Secret, I provided exceptional customer service, assisted with product selection, and maintained a clean and organized store environment
I also helped customers with fitting and styling, ensuring a positive shopping experience.
Apparel Sale Associate
Dicks Sporting Goods
05.2021 - 05.2023
As an apparel sales associate/cashier at Dick's Sporting Goods, I provided exceptional customer service, assisted customers in finding the perfect sports apparel, managed fitting rooms, operated the cash register, and maintained a clean and organized store environment.
Store Ambassador
Point of U
10.2020 - 04.2021
I assisted customers in finding the perfect pair of glasses that suited their style and needs
I provided personalized recommendations, conducted fittings, and ensured customer satisfaction
Additionally, I handled inventory management and maintained a clean and organized store environment.
Store Assistant
Carbodesign
05.2020 - 09.2020
Performed office work, such as data entry, processing, and provided help as necessary to the staff members and customers.
Cashier
Market Basket
06.2019 - 09.2019
High levels of customer interaction
Responsibilities include scanning merchandise and coupons, operating cash registers, and processing payments to finalize sales transactions, also clean work areas and bag groceries as needed.
Education
Bachelors in Biology -
University of Massachusettes Boston
Boston, MA
05.2027
Revere High School
Revere, MA
05.2023
Skills
Excellent communication and interpersonal skills
Strong problem-solving and critical thinking abilities
Experience with project management and multitasking
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Adaptability and flexibility in fast-paced environments