Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luisa Lima

REHOBOTH

Summary

Dedicated and knowledgeable nurse focused on enhancing patient care through effective triage and community outreach.Dedicated to providing top-quality care within a multidisciplinary team environment.

Overview

22
22
years of professional experience
4
4
Certifications

Work History

Registered Nurse full time

East Bay Community Action Program
Riverside
09.2020 - Current
  • Administered immunizations for pediatric and adult patients, including birth control injections, to promote public health
  • Medication adjustment to obtain therapeutic levels based on labs for anticoagulant treatment
  • Administered EKGs to assess patient health status
  • Triaging patients calls and assisting patient walk-ins
  • Processed medication refills and reconciled medications to ensure patient safety and adherence
  • Verified PMP for substance control medications and managed substance control agreements to mitigate risks
  • Obtain prior authorization for imaging and medications
  • Perform tuberculin test
  • Assist healthcare providers with in-office procedures
  • Completed TDI and FMLA paperwork for employee leave requests.

Medical Assistant Per-Diem

East Bay Community Action Program
Riverside
03.2018 - 08.2020
  • Assisted with in-office procedures to enhance patient care
  • Prepared patients for examinations by collecting and documenting health histories
  • Tracked referrals and imaging to ensure timely patient follow-up
  • Chart abstraction, consultant reports, imaging, labs

Lead Medical Assistant

East Bay Community Action Program
Riverside
01.2009 - 03.2018
  • Provided immunization services to ensure patient health compliance.
  • Executed venipuncture for blood sample collection, ensuring accurate laboratory testing.
  • Managed tracking process for referrals and imaging requests, improving patient care coordination.
  • Prepared examination rooms and assessed patients by obtaining their health history.
  • Assist in-office procedures
  • Train new hires on EMR system
  • Coordinated colorectal and breast/cervical cancer outreach initiatives to increase community awareness and early detection.
  • Oversaw medical supply inventory and procurement to ensure operational efficiency.

Medical Secretary / Records clerk

Ocean State Women's Health
Providence
06.2004 - 06.2005
  • Updated patient demographics, insurance, and HIPAA information to maintain current records.
  • Processing all medical records requests
  • Completed TID forms and FMLA forms with attention to accuracy and compliance.
  • Handled incoming calls on multi-phone line service to facilitate effective communication.

Education

Certified Diabetes Outreach Educator

RIDOH
09-2023

Associates Degree - Nursing

Community College of Rhode Island
Newport, RI
08-2020

Certified Patient Navigator (DOН) -

01-2018

Clinical Medical Assistant Course -

Health Training Center
Cambridge, MA
12-2008

EKG Technician Course -

Health Training Center
Cambridge, MA
12-2008

Phlebotomy Technician Course -

Health Training Center
Cambridge, MA
12-2007

Bachelor of Science - Nursing

Purdue Global
West Lafayette, IN
03-2026

Skills

Patient assessment

  • Medication management
  • Coumadin management
  • Chronic disease management
  • Immunization administration
  • EHR testing
  • Call triaging
  • Community outreach

  • Health education
  • Bilingual Portuguese

Certification

Rhode Island Registered Nurse, RN67455

Languages

Portuguese
Professional
Spanish
Limited

Timeline

Registered Nurse full time

East Bay Community Action Program
09.2020 - Current

Medical Assistant Per-Diem

East Bay Community Action Program
03.2018 - 08.2020

Lead Medical Assistant

East Bay Community Action Program
01.2009 - 03.2018

Medical Secretary / Records clerk

Ocean State Women's Health
06.2004 - 06.2005

Certified Diabetes Outreach Educator

RIDOH

Associates Degree - Nursing

Community College of Rhode Island

Certified Patient Navigator (DOН) -

Clinical Medical Assistant Course -

Health Training Center

EKG Technician Course -

Health Training Center

Phlebotomy Technician Course -

Health Training Center

Bachelor of Science - Nursing

Purdue Global
Luisa Lima