Luis Alfredo Montoya Zapata
East Boston
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
1
1
year of professional experience
Work History
Houseman
Wards Cleaning Services
07.2023 - Current
- Hang, cleaned and rehung draperies to maintain freshness.
- Rotated linens in storerooms and replenished when supplies ran low.
- Contributed to the hotel''s green initiatives by adhering to proper recycling and waste disposal practices consistently.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Rotated mattresses regularly to prevent sagging and promote guest comfort.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Reported found guest articles and merchandise damage to managers on duty.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
Busser
Serafina Restaurant
11.2023 - Current
- Established rapport with customers by providing friendly and attentive service.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Arranged tables and chairs for special occasions and events.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted servers in providing efficient service for improved guest experiences.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Assisted with bussing tables and cleaning up spills.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Reset and cleaned tables quickly to prepare for new customers.
Education
Occupational Healt And Safety Administrator -
Universidad Minuto De Dios
Medellín Colombia04.2017
Computer Systems Technician -
Politécnico Aburrá
Medellín Colombia12.2007
Skills
- Regulatory Compliance
- Cleaning procedures
- Supply Restocking
- Computer Skills
- Attention to Detail
- Workplace Safety
- Teamwork and Collaboration
- Supply Replenishment
- Heavy Lifting
- Health Standards Compliance
- Deep Cleaning Protocols
- Microsoft Office
Languages
Spanish
Native or Bilingual
English
Professional Working
Additional Information
- Maria Barros
Housekeeping director Four season One dalton
(857 919 1708)
- Candida Arias Hernandez
Housekeeping manager Four season One dalton
(857 888 3643)
- Sebastian Herrera
Manager Serafina Seaport
(857 218 2162)
Timeline
Busser
Serafina Restaurant
11.2023 - Current
Houseman
Wards Cleaning Services
07.2023 - Current
Occupational Healt And Safety Administrator -
Universidad Minuto De Dios
Computer Systems Technician -
Politécnico Aburrá
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