Luismary Yasmin Perdigon Fernandez
Phlebothomist
Dorchester
Summary
A dynamic, dedicated, and compassionate professional with a strong foundation in psychology and phlebotomy, as well as expertise in hospitality services, demonstrated at Newton Wellesley Hospital. With almost two years of experience working in a hospital setting as a Room Service Assistant, I have developed excellent communication, multitasking, and problem-solving abilities, ensuring patient satisfaction and comfort. My educational background in psychology, along with certification in phlebotomy, equips me with both emotional intelligence and technical expertise necessary to provide high-quality care. Additionally, my ability to manage high-pressure situations, attention to detail, and strong organizational skills position me as an ideal candidate to contribute effectively to this role
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Room Service
Newton Wellsley Hospital
07.2023 - Current
- Delivered timely room service orders.
- Reduced wait times for guests.
- Developed a good rapport with regular guests by remembering their preferences and personalizing their room service experiences.
- Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.
- Trained new team members on room service procedures, fostering a supportive work environment.
Administrative Assistant
Ecomundo C.A
09.2019 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
No Degree - English-as-a-Second-Language Education
Massachusetts Bay Community College
Wellesley Hills, MACertificate - Phlebotomy
Northwest Phlebotomy School
Boston, MA03-2025
No Degree - Psychology
Universidad Bicentenaria De Aragua
Venezuela, Edo. Miranda07-2017
Skills
Strong work ethic
Hospitality service expertise
Venipuncture
Sample and specimen collection
Patient confidentiality
Health and safety
Patient services
Empathy and compassion
Effective communication
Teamwork Abilities
Physical Endurance
Stress management capabilities
Certification
National Phlebotomy Certification
Timeline
National Phlebotomy Certification
03-2025
Room Service
Newton Wellsley Hospital
07.2023 - Current
Administrative Assistant
Ecomundo C.A
09.2019 - 01.2021
No Degree - English-as-a-Second-Language Education
Massachusetts Bay Community College
Certificate - Phlebotomy
Northwest Phlebotomy School
No Degree - Psychology
Universidad Bicentenaria De Aragua
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