Luz Vazquez
Attleboro,MA
Summary
Property management professional with solid background in handling residential and commercial properties. Expertise in coordinating maintenance, leasing, ensuring smooth operations and high tenant satisfaction. Focused on achieving occupancy goals. Known for strong team collaboration and adaptability to changing needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Manager
Fairstead LLC
05.2022 - Current
- Manage (122) residential project based Section 8 and LIHTC units, supervision of office and service staffs
- Prepare all site Management and Occupancy Review (MOR), REAC reviews, EHS violations clearing, LIHTC and Investors reviews and annual budgets, monitoring all revenues and rent collection
- Conduct annual inspections and walk the property to identify needed improvements and maintain highest standards.
- Streamline operations by communicating efficiently with contractors, keeping meticulous records, budget management, and internal collaboration.
- Handle tenant logistics, perform annual and interim recertification's, leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Address and resolve tenant complaints and inquiries, maintaining high satisfaction.
- Keep properties in compliance with local, state, and federal regulations.
Property Manager
Trinity Management
10.2016 - 02.2022
- Managed (147) residential LIHTC, project based section 8 (homeless set aside - Home units) and market units along with (1) commercial property
- Prepared REAC reviews, LIHTC reviews, Asset Management Reviews (AMR) and investors site reviews; prepared monthly, quarterly and year-end reports
- Processed move ins/move outs and annual recertification's
- Prepared annual budgets and ensure all purchases were completed within budget, maintained petty cash accounts and performed monthly reconciliation, rent collections, approval of bills
- Review, adjust and approved payroll for all employees
Property Manager
Winn Companies
02.2016 - 10.2016
- Managed (215) project based Section 8 units
- Monitored revenue transactions and rent collection
- Processed move ins - move outs, annual recertification's and interims
- Prepared and coordinate regulatory inspections
- Conducted annual unit inspections
- Handled tenant complaints promptly and appropriately, calling in repairmen
Property Manager
The Community Builders Inc.
06.2013 - 02.2016
- Managed (218) LIHTC and project based section 8 units and (2) commercial properties
- Prepared all site LIHTC review, AMR and investor review
- Coordinated with legal counsel to resolve tenant disputes.
- Managing all accounting function approving invoices and coding
- Compliance with AFHM, Regulatory Agreement, funding program and Federal State or Local requirement
- Submitting HAP, TRACS
- Monitored timely receipt and reconciliation of rent collections in accordance with company policy.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Assistant Property Manager
The Community Builders Inc.
06.2012 - 06.2013
- Provided support to Property Management Operations
- Processed move-ins/move-outs, annual recertification and interim
- Prepared and coordinated regulatory inspections
- Showed apartments to potential tenants and answered questions regarding community.
- Resolved conflicts between tenants
- Followed up on delinquent tenants and coordinated collection procedures.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
Administrative Assistant - Property Management
The Community Builders Inc.
09.2011 - 06.2012
- Provided full range of administrative support to property manager and management office
- Process invoices and work orders
- Delivered excellent customer service through prompt responses to residents inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Benefit Assistant - HR Dept.
The Community Builders Inc.
06.2011 - 09.2011
- Administrative office support
- Screened applicants reviewed and evaluated resumes - scheduled interviews
- Monitored our job openings on company website/outside websites
- Reviewed and adjusted payroll for all employees
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Administrative Assistant/Catering Coordinator
New England Baptist Hospital
02.2006 - 11.2010
- Schedule/coordinated staff and event meetings
- Prepared and entered on-line cafeteria quarterly menu
- Maintained inventory food and office supplies
- Answered multi-line phone system,
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations
- Ensured seamless execution of events with diligent planning and attention to detail
- Optimized calendar management for department director by scheduling appointments strategically while considering priorities and minimizing conflicts
Skills
- YARDI
- Microsoft Office
- Daily Operations Management
- Payroll
- Budgeting
- Event Planning
- Client Relations
- Multilingual Communication - Spanish
Certification
COS C3P
Timeline
Community Manager
Fairstead LLC
05.2022 - Current
Property Manager
Trinity Management
10.2016 - 02.2022
Property Manager
Winn Companies
02.2016 - 10.2016
Property Manager
The Community Builders Inc.
06.2013 - 02.2016
Assistant Property Manager
The Community Builders Inc.
06.2012 - 06.2013
Administrative Assistant - Property Management
The Community Builders Inc.
09.2011 - 06.2012
Benefit Assistant - HR Dept.
The Community Builders Inc.
06.2011 - 09.2011
Administrative Assistant/Catering Coordinator
New England Baptist Hospital
02.2006 - 11.2010
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