Luz H. Flores Duran
Worcester
Summary
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Chic Ambry
04.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Assistant
Legacy Lofts
01.2023 - 03.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Dental Assistant
Hospital Doctor Toribio Bencosme
03.2021 - 01.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Higher Technician in Business Administration -
Pucmm
Santiago, Dominican Republic02.2022
Teamwork Certificate
Infotep
Dominican Republic 11.2021
Customer Service Certificate
Infotep
Dominican Republic 10.2021
Basic Bakery
Sololas Bakery
04.2021
No Degree - Dentistry (Pre-Dentistry)
Utesa
Santiago, Dominican Republic2020
High School Diploma -
Colegio Nuevo Renacer
Dominican Republic09.2013
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Dental impressions
- Dental Radiography
- Oral hygiene education
- Positive Attitude
- Organizing and Categorizing
- Packaging products
- Pastry preparation
- Cake Decorating
Certification
- pastry chef, sololas - 12 hours
- teamwork, infotep - 8 hours
- customer support, infotep - 8 hours
bakery
I have a specialty in Dominican cakes, meringues, traditional desserts, I work with love and dedication.
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Cashier
Chic Ambry
04.2023 - 01.2024
Office Assistant
Legacy Lofts
01.2023 - 03.2023
Dental Assistant
Hospital Doctor Toribio Bencosme
03.2021 - 01.2023
Higher Technician in Business Administration -
Pucmm
Teamwork Certificate
Infotep
Customer Service Certificate
Infotep
Basic Bakery
Sololas Bakery
No Degree - Dentistry (Pre-Dentistry)
Utesa
High School Diploma -
Colegio Nuevo Renacer
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