Dynamic and dedicated professional with a strong background in guest relations and customer service, honed at Floriana. Proven ability to create memorable experiences through effective teamwork and communication. Skilled in managing diverse needs while fostering a positive atmosphere, ensuring satisfaction and engagement in every interaction.
Worked coincide a team of fast paced and diligent workers in creating a guests dream experience at our stunning property by aiding in venue set up/break down, servicing in delivering food and refreshments and managing guest assistance while creating a pleasant and welcoming atmosphere.
Developed strong multi-tasking skills from my experience answering customer calls, managing restaurant reservations, handling in-person inquiries, and satisfying the needs of guests to create a pleasurable dining experience.