Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
Generic

Mackele Dos Santos

South Dennis

Summary

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Also recent graduate with foundational knowledge in medical assistant and hands on experience. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

2021
2021
years of professional experience

Work History

Secretary/Office Manager

Wisdom Home Group
2023 - 2025
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.

Receptionist

TC Professional Services
01.2021 - 2023
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Receptionist/Manager

RNM BELLA DONNA SALON
01.2020 - 01.2021

Waitress/Busser

Four Season Trattoria Restaurant
01.2019 - 01.2019

Cashier

7 Eleven
01.2018 - 01.2019

Education

Diploma -

Barnstable High School
Hyannis, Ma
01.2019

Diploma - Health Technology

Cape Cod Regional Technical Vocational High School
Harwich, Ma
01.2018

Certificate - Medical Assistant

Cape Cod Regional Technical High School
05-2025

Skills

  • Medical Assistant skills
  • Proficient in basic patient care skills
  • Knowledgeable in medical terminology
  • Compliant with HIPAA and patient privacy
  • Strong organizational and communication skills
  • Work well independently or as a team member
  • Willingness to learn
  • Multitasking
  • Determined
  • Bilingual
  • Phone reception
  • Office administration

Community Service

  • Wingate of Harwich, Harwich, MA, 2016-09, 2018-03
  • Meals on Wheels, Dennis area, MA, 2015-09, 2017-11

Languages

English
Portuguese

Timeline

Receptionist

TC Professional Services
01.2021 - 2023

Receptionist/Manager

RNM BELLA DONNA SALON
01.2020 - 01.2021

Waitress/Busser

Four Season Trattoria Restaurant
01.2019 - 01.2019

Cashier

7 Eleven
01.2018 - 01.2019

Diploma - Health Technology

Cape Cod Regional Technical Vocational High School

Secretary/Office Manager

Wisdom Home Group
2023 - 2025

Diploma -

Barnstable High School

Certificate - Medical Assistant

Cape Cod Regional Technical High School

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Mackele Dos Santos