Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Munguia

Andover

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.


Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks, Barista
07.2023 - Current
  • Crafted high-quality beverages while adhering to standard recipes and presentation guidelines.
  • Provided exceptional customer service, ensuring positive experiences and fostering repeat business.
  • Maintained cleanliness and organization of workstations, contributing to a safe and efficient environment.
  • Operated espresso machines and brewing equipment, mastering techniques for optimal beverage preparation and being able to handle the pressure on Cold Bar.

Education

No Degree -

Epping High School
Epping, NH

Skills

  • Time management
  • Personable interaction skills
  • Attention to detail
  • Collaborative team member
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Adaptive and creative
  • Customer order processing
  • Cash register operation
  • Beverage preparation
  • Excellent memory
  • Menu memorization
  • Professional demeanor

Timeline

Barista

Starbucks, Barista
07.2023 - Current

No Degree -

Epping High School

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Mackenzie Munguia