Summary
Overview
Work History
Education
Skills
Timeline
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MacKenzie Roy

Fitchburg

Summary

Motivated and reliable college student with a strong work ethic and a passion fro delivering excellent customer service in a fast paced environment. Proven ability to communicate effectively, work collaboratively with team members, and stay organized under pressure. Brings positive attitude, attention to detail, and a willingness to learn quickly.

Overview

3
3
years of professional experience

Work History

Lifeguard

Great Wolf Lodge
Fitchburg, MA
07.2024 - 01.2026
  • Monitored pool areas to ensure guest safety and compliance with health regulations.
  • Administered first aid and emergency care to guests as needed.
  • Conducted routine safety checks of pool equipment and facilities.
  • Maintained cleanliness of pool decks and surrounding areas.
  • Responded promptly to emergency situations, demonstrating strong decision-making skills.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.

Retail Worker

Hollis Hills Farm
Fitchburg, MA
06.2023 - 11.2023
  • Collaborated with team members to ensure timely restocking of inventory.
  • Processed transactions accurately, ensuring cash register balance at end of shifts.
  • Prepared and served ready to eat foods and scooped ice cream
  • Assisted customers with product selection and answered questions

Education

Public Health Nursing

Worcester State University
Worcester, MA
05.2029

Skills

  • Strong communicator
  • Quick learner
  • Menu memorization
  • Leadership qualities
  • Sales transactions
  • Energy and enthusiasm

Timeline

Lifeguard

Great Wolf Lodge
07.2024 - 01.2026

Retail Worker

Hollis Hills Farm
06.2023 - 11.2023

Public Health Nursing

Worcester State University
MacKenzie Roy