Mackenzie White
Holden
Summary
Dynamic professional with extensive experience in patient care at UMASS Memorial Medical Center and a proven track record in youth development as a Nanny. Recognized for exceptional communication skills and reliability, I excel in fostering relationships and ensuring safety while delivering high-quality service. Committed to enhancing client experiences through effective teamwork and meticulous documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nanny
Joshi Family
John's Island
06.2025 - Current
- Delivered high-quality childcare by prioritizing safety and well-being of children.
- Planned age-appropriate activities to promote physical, mental, and emotional development.
- Administered medication as directed by parents or guardians to ensure health compliance.
- Engaged children in educational and recreational activities tailored to developmental stages.
- Prepared nutritious meals and snacks while accommodating dietary restrictions and preferences.
- Assisted with homework and reading to foster intellectual growth.
- Safely transported children to school, activities, and appointments as required.
- Monitored health conditions and administered prescribed medication consistently.
Certified Nursing Assistant (CNA)
UMASS Memorial Medical Center
Worcester
01.2022 - 06.2024
- Provided direct patient care on high-acuity neurology floor for two years.
- Assisted patients with daily activities, ensuring comfort and safety in fast-paced environment.
- Measured and recorded vital signs, reporting significant changes to nursing staff.
- Supported nursing team in conducting neurological assessments and monitoring cognitive function.
- Observed and reported patient behavior and physical condition related to neurological symptoms.
- Assisted in post-operative care, ensuring comfort and monitoring for complications.
- Accurately documented patient information, maintaining confidentiality and HIPAA compliance.
- Collaborated with healthcare professionals to deliver optimal care for neurological conditions.
Bartender and Server
Scruffy Murphy's
Worcester
10.2019 - 01.2024
- Served lunch and dinner to over 200 patrons nightly, memorizing 55+ menu items and specials.
- Maintained a clean and sanitized work environment through diligent surface cleaning and organization.
- Developed client relationships with new and returning customers, fostering loyalty.
- Managed inventory of liquor, beer, and mixers to ensure consistent availability.
- Trained new bartenders on service techniques and company policies for operational excellence.
- Executed cash register operations with accuracy and efficiency during payment processing.
- Performed opening and closing duties including supply restocking and equipment maintenance.
- Ensured accuracy of funds received by managing cash drawer at shift end.
Front of the House Manager
Dacosta's Pizza Bakery
Worcester
04.2019 - 09.2019
- Provided additional support and helped communication between staff.
- Helped carry out directives of owner and managers.
- Provided customers with a unique dining experience through efficient and personable service.
- Conducted interviews for potential employees.
- Swiftly and successfully resolved conflict resulting in customer and staff satisfaction.
- Qualities Developed: Trained on positions as hostess, food runner, register, food expeditor, food prep, and manager, teamwork, problem-solving, reliability, efficiency, time-management, and communication.
Sports Media Coverage Coordinator
Southern New Hampshire University
Hooksett
09.2017 - 06.2018
- Coordinated comprehensive media coverage for live sporting events across television, radio, and digital platforms.
- Managed logistics and media access, ensuring timely resource allocation and equipment setup.
- Developed detailed coverage schedules for interviews, press conferences, and game highlights.
- Created engaging content, including game previews, player interviews, and post-game analysis.
- Maintained relationships with reporters and media outlets to facilitate press inquiries and interview coordination.
- Collaborated with journalists and media professionals to ensure real-time event coverage.
- Executed social media strategies to enhance audience engagement during events.
Education
2 year massachusetts transfer program - pre-nursing
QUINSIGAMOND COMMUNITY COLLEGE
MA06-2026
Certification - home health aide, nursing aide, CPR, heartsaver
THE FIELDSTONE SCHOOL
12.2021
Undergraduate - mass media communications, journalism, graphic design
SOUTHERN NEW HAMPSHIRE UNIVERSITY
MANCHESTER, NH09.2017
Graduate -
WACHUSETT REGIONAL HIGH SCHOOL
HOLDEN, MA05.2017
Skills
- Patient care
- Vital signs monitoring
- Youth development
- Communication skills
- Team collaboration
- Time management
- Customer service
- Documentation accuracy
- Reliability and trustworthiness
- Superior communication skills
Certification
- BLS
- CPR
- CNA
Timeline
Nanny
Joshi Family
06.2025 - Current
Certified Nursing Assistant (CNA)
UMASS Memorial Medical Center
01.2022 - 06.2024
Bartender and Server
Scruffy Murphy's
10.2019 - 01.2024
Front of the House Manager
Dacosta's Pizza Bakery
04.2019 - 09.2019
Sports Media Coverage Coordinator
Southern New Hampshire University
09.2017 - 06.2018
2 year massachusetts transfer program - pre-nursing
QUINSIGAMOND COMMUNITY COLLEGE
Certification - home health aide, nursing aide, CPR, heartsaver
THE FIELDSTONE SCHOOL
Undergraduate - mass media communications, journalism, graphic design
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Graduate -
WACHUSETT REGIONAL HIGH SCHOOL