Maddison Sullivan
Plymouth
Summary
Dedicated Hospitality Professional with expertise in guest relations and service excellence. Proven ability to maintain organized, comfortable environments while delivering high-quality service. Exceptional communication skills combined with strong multitasking capabilities ensure a welcoming atmosphere and effective teamwork.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Si Senor
07.2025 - Current
- Addressed guest inquiries and concerns promptly to enhance satisfaction.
- Collaborated with team members to streamline front-of-house operations.
- Learned menu details to provide accurate information to guests.
- Demonstrated adaptability by handling high-pressure situations effectively.
Receptionist
Village Sports Club
10.2024 - Current
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Assisted in maintaining office supplies, coordinating with vendors for timely replenishment.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Maintained organized filing system, improving document retrieval efficiency for team members.
Restaurant Hostess
Ella's Wood Burning Oven Restaurant
07.2021 - 11.2024
- Greeted and seated guests to create welcoming atmosphere.
- Managed reservation system to ensure efficient table assignments.
- Assisted servers in delivering timely service during peak hours.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Cashier
Sweet Grace and Co.
05.2024 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems
- Assisted customers with inquiries, providing product information and support
- Maintained cleanliness and organization of checkout area to enhance customer experience
- Handled cash, credit, and debit transactions accurately to ensure financial integrity
Education
Bachelor of Science - Nursing
University of New Hampshire
Durham, NH05-2029
High School Diploma -
Plymouth South High School
Plymouth, MA06-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Complex Problem-solving
- Scheduling
- Assertiveness
- Personal presentation
- Reservation handling
- Coordinating tasks
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Restaurant Hostess
Si Senor
07.2025 - Current
Receptionist
Village Sports Club
10.2024 - Current
Cashier
Sweet Grace and Co.
05.2024 - 09.2024
Restaurant Hostess
Ella's Wood Burning Oven Restaurant
07.2021 - 11.2024
Bachelor of Science - Nursing
University of New Hampshire
High School Diploma -
Plymouth South High School