MADELINE WAYLAND
Boxford
Summary
Eager Intern candidate with significant experience in delivering exceptional customer service in fast-paced dining environments. Proven ability to enhance guest satisfaction through efficient service and attention to detail. Demonstrated skills in team collaboration and maintaining positive dining experience.
Overview
7
7
years of professional experience
Work History
Wait Staff Member
Sail Loft
Boston, MA
06.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline food delivery processes and enhance service efficiency.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on menu knowledge and service protocols to improve team performance.
Camp Counselor and Group Leader
Boxford Park Program
Boxford, MA
06.2019 - 08.2022
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and implemented creative programming to enhance camper experiences.
- Trained and mentored junior counselors, fostering teamwork and effective communication.
- Coordinated logistics for events, managing schedules and resources efficiently.
Education
Political Science
University of Delaware
Newark, DE05-2027
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
Technical Skills
- SPSS
- Google Workspace (Docs, Sheets, Slides, Drive)
Timeline
Wait Staff Member
Sail Loft
06.2023 - Current
Camp Counselor and Group Leader
Boxford Park Program
06.2019 - 08.2022
Political Science
University of Delaware