Madeline Minich
Wenham
Summary
Dynamic and dedicated professional with YMCA lifeguard certification, skilled in emergency response and customer service. Proven ability to foster strong relationships and resolve conflicts effectively, while promoting safety and sportsmanship. Experienced in visual merchandising and social media marketing, enhancing customer engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lifeguard
Hamilton Wenham Recreation Department
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Tennis Shop Assistant
Myopia Hunt Club
06.2021 - 08.2024
- Established a loyal customer base through attentive service, ongoing communication about promotions or events, and genuine interest in their tennis experiences.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Created eye-catching visual merchandising displays and advertisements that showcased featured products or highlighted seasonal themes in the shop.
Soccer Referee
Hamilton-Wenham Youth Soccer Association
08.2018 - 10.2020
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
Education
Bachelor of Science - Biology
University of Georgia
Athens, GA05-2028
Skills
- Leadership qualities
- Cleanliness and organization
- Strong communicator
- Effective problem-solver
- Customer service
- Social media marketing
- Lifeguard & first aid certified
- CPR and AED certified
- Emergency response & problem-solving abilities
Certification
YMCA Lifeguard v6 Certification
AED Certification
CPR Certification
First Aid Certification
Oxygen Certification
Languages
Spanish
Native or Bilingual
Timeline
Lifeguard
Hamilton Wenham Recreation Department
06.2022 - Current
Tennis Shop Assistant
Myopia Hunt Club
06.2021 - 08.2024
Soccer Referee
Hamilton-Wenham Youth Soccer Association
08.2018 - 10.2020
YMCA Lifeguard v6 Certification
AED Certification
CPR Certification
First Aid Certification
Oxygen Certification
Bachelor of Science - Biology
University of Georgia
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