Madelyn Peterson-Nolan
Dorchester
Summary
Experience in patient care and patient advocation. Utilizes effective communication and collaboration amongst healthcare team. Knowledge of basic life support, some medical procedures, and maintenance of clean and safe workplaces. Known for fostering collaborative environments and driving team success. Dependable, with focus on problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot
Apple Valley, MN
09.2022 - 08.2025
- Resolving and assisting customer issues through direct customer interactions, overseeing product receiving process, as well as coordinating inventory reports.
- Coordinated resources and schedules to optimize workflow in the service department.
- Implemented process enhancements that improved service efficiency and customer satisfaction.
- Supervised daily operations, ensuring adherence to service standards and policies.
- Trained and mentored staff, fostering a culture of continuous improvement and high performance.
- Analyzed customer feedback to identify areas for operational improvements and staff training needs.
- Collaborated with other departments for seamless services and improved overall customer experience.
Caregiver
Private Home
Rosemount, MN
01.2019 - 06.2023
- Provided support for daily living activities, enhancing overall quality of life.
- Developed and implemented personalized care plans tailored to individual needs and preferences.
- Coordinated medical appointments, ensuring timely access to healthcare services and medications.
- Trained other caregivers on effective caregiving techniques and strategies for improved patient care.
Education
Associate of Science -
Inver Hills Community College
Inver Grove Heights, MN06-2025
Associates of Arts -
Inver Hills Community College
Inver Grove Heights, MN06-2025
Certified Nurse Aide -
Inver Hills Community College
Inver Grove Heights, MN11-2023
Associate of Science -
Rosemount Senior High School
Rosemount, MN06-2022
Skills
- Customer service
- Problem resolution
- Problem-solving
- Leadership skills
- Interactive communication skills
- Patient care
- Basic life support
Certification
CNA Certification:
- Minnesota: 2023
- Massachusetts: 2025
BLS Certification February,2026
Skills & Interests
Language: Spanish; intermediate proficiency
Leadership & Activities
- The Home Depot
- Department Supervisor
- Apple Valley, MN
- September, 2023- August, 2025
- Supervise a team of 30+ while managing day-to-day operations including order reports.
- Develop associates through teaching and coaching standards while maintain high performance standards.
- Phi Theta Kappa
- Vice President of Leadership
- Inver Grove Heights, MN
- May, 2024 – June, 2025
- Planning, communicating, and presenting induction ceremonies for new members.
- Coordinating leadership development opportunities for officer board.
- Communicating with members as well as chapter board regarding advancement of chapter projects.
- Serving as chair for service project board
- Psi Beta National Psychology Honors Society
- Chapter President
- Conducting induction ceremonies with the assistance of support staff.
- Communicating with members regarding upcoming projects and participation.
- Coordinating collection, organization, and distribution of good for chapter service projects.
Timeline
Department Supervisor
The Home Depot
09.2022 - 08.2025
Caregiver
Private Home
01.2019 - 06.2023
Associate of Science -
Inver Hills Community College
Associates of Arts -
Inver Hills Community College
Certified Nurse Aide -
Inver Hills Community College
Associate of Science -
Rosemount Senior High School