Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelyn Santiago

Marlborough

Summary

Dynamic customer service leader with a strong work ethic and integrity, honed at Hannaford Supermarket. Proven ability to resolve inquiries effectively, ensuring a positive shopping experience and fostering team collaboration.

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service Leader

Hannaford Supermarket
10.2023 - Current
  • Supervised customer service team, ensuring adherence to company policies and procedures.
  • Trained new employees in effective customer interaction strategies and problem-solving techniques.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction levels.

Cashier

Riesbeck's Food Market
01.2023 - 10.2023
  • Processed customer transactions efficiently.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Maintained accurate cash register balances throughout shifts.

Cashier

Goodwill
08.2021 - 01.2023
  • Processed customer transactions efficiently.
  • Collaborated with team members to ensure timely stock replenishment.
  • Implemented best practices for handling cash and credit transactions securely.
  • Trained new staff on operational procedures and customer service standards.

Education

High School Diploma -

West Allegheny High School
Imperial, PA

Skills

  • Customer service
  • Work ethic and integrity
  • Cash handling
  • Bookkeeping
  • Problem-solving

Timeline

Cashier/Customer Service Leader

Hannaford Supermarket
10.2023 - Current

Cashier

Riesbeck's Food Market
01.2023 - 10.2023

Cashier

Goodwill
08.2021 - 01.2023

High School Diploma -

West Allegheny High School
Madelyn Santiago