Dynamic customer service leader with a strong work ethic and integrity, honed at Hannaford Supermarket. Proven ability to resolve inquiries effectively, ensuring a positive shopping experience and fostering team collaboration.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Leader
Hannaford Supermarket
10.2023 - Current
Supervised customer service team, ensuring adherence to company policies and procedures.
Trained new employees in effective customer interaction strategies and problem-solving techniques.
Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
Cashier
Riesbeck's Food Market
01.2023 - 10.2023
Processed customer transactions efficiently.
Assisted customers with inquiries, enhancing overall shopping experience.
Maintained accurate cash register balances throughout shifts.
Cashier
Goodwill
08.2021 - 01.2023
Processed customer transactions efficiently.
Collaborated with team members to ensure timely stock replenishment.
Implemented best practices for handling cash and credit transactions securely.
Trained new staff on operational procedures and customer service standards.