Madison Amaral
Fall River
Summary
Willing to relocate: Fall River, MA Authorized to work in the US for any employer
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Fernando's Place
Fall River
04.2020 - Current
- Provide exceptional customer service and bartending expertise.
- Manage staff, oversee daily operations, and ensure efficient paperwork and inventory management.
- Utilize computer systems for operational tasks and reporting.
Secretary
Amaral Roofing
Fall River
04.2019 - 03.2025
- Manage all inbound & outbound calls
- Set & manage all appointments
- Assist with roofing paper work, invoices, proposals, repair reports etc.
- Handled all administrative emails, paper work & tasks
BDC Representative
Empire Hyundai, Inc.
Fall River
10.2022 - 02.2023
- Managed inbound and outbound communications, addressing customer inquiries and providing necessary support.
- Handled administrative tasks, including documentation, filing, and email correspondence.
Education
GED -
09.2022
Skills
- Customer Service
- Proficient in Microsoft Office Suite
- Organizational Skills
- Inventory Control
- Serving Experience
- Roofing knowledge
- Bartending
- Effective Communication Skills
- Time Management and Scheduling
- Customer service
- Staff management
- Inventory management
- Administrative tasks
- Effective communication
- Problem solving
- Time management
- Sales support
- Event coordination
- Conflict resolution
- Training and development
- Data entry
- Appointment scheduling
- Business development
- Schedule oversight
- Customer relationship management (CRM)
- Google drive
- Money handling
- Policy administration
- Multitasking and organization
- Scheduling and planning
- Call handling
- Scheduling appointments
Certification
- CPR Certification
- First Aid Certification
Professional Summary
Fall River, MA, US for any employer
Timeline
BDC Representative
Empire Hyundai, Inc.
10.2022 - 02.2023
Assistant Manager
Fernando's Place
04.2020 - Current
Secretary
Amaral Roofing
04.2019 - 03.2025