Madison Brown
Tewksbury
Summary
Committed and adaptable technical theater student seeking an opportunity to provide organization, communication, and problem-solving skills to ensure smooth and successful events while continuing to develop professionally.
Overview
5
5
years of professional experience
Work History
Retail Service Worker
Cracker Barrell Old Country Store
11.2024 - Current
- Provided exceptional customer service by engaging with customers, assisting with product selection, and providing a welcoming experience for customers
- Maintained cleanliness of the store and displays
- Answered customer questions both in-person and over the phone and referred customers to a manager if required
Food Service Worker
The Pushcart Cafe
10.2021 - 12.2022
- Utilized multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Lighting Technician
Tewksbury Memorial High School
09.2020 - 06.2022
- Contributed to the success of events, primarily dance competitions and recitals, by completing projects promptly, as well as troubleshooting technical issues during live events to ensure minimal disruption to the experience of the audience
- Ensured seamless transitions between scenes with precise cue execution during live performances.
- Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
- Used problem solving skills and conflict management skills to create a better experience for the clients by providing solutions to problems created by the restrictions of the space
Education
Associate of Arts - Technical Theater
Middlesex Community College
Lowell, MA05-2026
High School Diploma -
Tewksbury Memorial High School
Tewksbury, MA06-2022
Skills
- Customer service
- Critical thinking
- Teamwork and collaboration
- Effective communication
- Time management
- Problem-solving abilities
- Flexible and adaptable
- Dependable and responsible
Languages
English
Native or Bilingual
Interests
- Crafting and DIY Projects
- Participating in theater productions as a technical crew member
- Watching Movies and TV Shows
- Avid Reader
Timeline
Retail Service Worker
Cracker Barrell Old Country Store
11.2024 - Current
Food Service Worker
The Pushcart Cafe
10.2021 - 12.2022
Lighting Technician
Tewksbury Memorial High School
09.2020 - 06.2022
Associate of Arts - Technical Theater
Middlesex Community College
High School Diploma -
Tewksbury Memorial High School
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