Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Defino

Haverhill

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Follett Higher Education Group. Proven ability to enhance service quality and manage inventory effectively. Recognized for problem-solving skills and a positive attitude, contributing to a safe and engaging environment in various roles, including coaching gymnastics and supervising camp activities.

Overview

3
3
years of professional experience

Work History

Team Member

Follett Higher Education Group Boston College Bkst
05.2024 - Current
  • Assisted customers with inquiries, enhancing service quality and satisfaction.
  • Managed inventory levels, ensuring optimal stock availability for retail operations.
  • Operated point-of-sale systems, processing transactions accurately and efficiently.
  • Collaborated with team members to maintain a clean and organized sales environment.

Gymnastics Coach

Legends Gymnastics
05.2022 - Current
  • Assisted in implementing safe gymnastics practices and routines for students.
  • Supported coaching staff in planning and executing training sessions.
  • Observed student performance to provide constructive feedback for skill improvement.
  • Maintained equipment and facilities, ensuring a safe training environment.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.

Camp Counselor

Spectrum Gymnastics
06.2022 - 08.2023
  • Supervised daily activities, ensuring safety and engagement for all campers.
  • Monitored camper progress, providing constructive feedback and encouragement.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.

Education

Cosmetology - Cosmotology

Hairs How
Wakefield, MA
12-2025

Haverhill High School
Haverhill
05-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Timeline

Team Member

Follett Higher Education Group Boston College Bkst
05.2024 - Current

Camp Counselor

Spectrum Gymnastics
06.2022 - 08.2023

Gymnastics Coach

Legends Gymnastics
05.2022 - Current

Cosmetology - Cosmotology

Hairs How

Haverhill High School
Madison Defino