Madison Marini
Boston
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Administrative Office Manager
Tee Commerce
09.2022 - Current
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Part-Time Manager
Mend Yoga
08.2021 - 09.2022
- Negotiated with vendors and suppliers to secure advantageous delivery schedules contributing to improved inventory management processes.
- Provided training workshops on time management best practices for employees at all levels within the organization.
- Incorporated feedback from employees into future planning efforts enhancing overall company-wide satisfaction regarding timeliness expectations set forth by leadership.
General Manager
Island Outfitters
03.2021 - 08.2022
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Signature Store Manager
Southern Tide
03.2021 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Manager
YogaWorks
01.2020 - 09.2020
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Manager
Flywheel Sports
07.2017 - 02.2019
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Sales Assistant
Capelli New York
09.2015 - 03.2016
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Communications Specialist
Rent The Runway
08.2014 - 09.2015
- Answered client queries and complaints to provide strong customer service.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
Education
Bachelor of Arts - English
Providence College
Providence, RI05-2014
Skills
- Training and coaching
- Relationship building
- Hiring and terminations
- Attention to detail
- Company representation
Timeline
Administrative Office Manager
Tee Commerce
09.2022 - Current
Part-Time Manager
Mend Yoga
08.2021 - 09.2022
General Manager
Island Outfitters
03.2021 - 08.2022
Signature Store Manager
Southern Tide
03.2021 - 08.2022
Manager
YogaWorks
01.2020 - 09.2020
Manager
Flywheel Sports
07.2017 - 02.2019
Sales Assistant
Capelli New York
09.2015 - 03.2016
Communications Specialist
Rent The Runway
08.2014 - 09.2015
Bachelor of Arts - English
Providence College
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