Madison McDougall
Stoughton
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Donuts
North Easton
09.2022 - 03.2025
- Prepared coffee and baked goods following standard recipes and procedures.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated cash register, handled transactions, and processed payments accurately.
- Assisted customers with menu selections and addressed inquiries promptly.
- Collaborated with team members to ensure efficient service during peak hours.
- Stocked shelves and displays with fresh products to meet customer demand.
- Followed safety and sanitation guidelines to ensure food quality compliance.
- Resolved customer complaints in a professional manner.
Medical Assistant
Pediatric Associates of Brockton
Brockton
10.2023 - 05.2024
- Collected and prepared patient samples for laboratory testing as required.
- Maintained a clean and organized clinical environment for patient safety.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Education
Medical Assisting - Certified Medical Assistant
Southeastern Regional Vocational Technical HS
South Easton, MA05-2024
High School Diploma -
Southeastern Regional Vocational Technical HS
South Easton, MA05-2024
Skills
- Patient care assistance
- HIPAA compliance
- Electronic records management
- Attention to detail
- Time management
- Communication skills
- Teamwork and collaboration
- Workplace safety
Certification
Certified Medical Assistant
Timeline
Medical Assistant
Pediatric Associates of Brockton
10.2023 - 05.2024
Crew Member
Dunkin' Donuts
09.2022 - 03.2025
Medical Assisting - Certified Medical Assistant
Southeastern Regional Vocational Technical HS
High School Diploma -
Southeastern Regional Vocational Technical HS