Magdalene McDermott-White
Greenfield
Summary
Resourceful and adaptable professional skilled in customer service and team collaboration. Experience in addressing customer needs efficiently while contributing to operational excellence. Prepared to leverage expertise to enhance guest experiences and drive service improvements. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Services Professional
Hope and Olive
Greenfield
03.2023 - Current
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face.
- Gained knowledge of the interworkings of the service industry.
- Identified the needs of customers promptly and efficiently.
Summer Intern
Shelburne Falls Water Department
Shelburne
06.2022 - 06.2025
- Assisted in routine water quality testing and analysis.
- Monitored equipment for proper functioning and reported issues promptly.
- Operated landscape maintenance equipment to maintain town land.
- Maintained tools and equipment for optimal performance and safety.
Team member
Wendys
Greenfield
05.2024 - 09.2024
- Prepared food items according to company recipes and safety standards.
- Assisted customers with orders and provided friendly service at the counter.
- Operated kitchen equipment, including fryers and grills, following safety protocols.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming environment.
- Collaborated with team members to efficiently complete tasks during peak hours.
- Restocked supplies and ingredients as needed to support kitchen operations.
Education
Bachelor of Arts - Environmental Studies
University of Tampa
Tampa, FL05-2028
Skills
- Customer service
- Problem solving
- Time management
- Project management
- Environmental assessment
- Equipment maintenance
- Critical thinking
- Microsoft Word
- Communication
- Customer relations
Languages
Spanish
Limited
Certification
CPR Certified
Affiliations
Passion for outdoor activities and animals.
Timeline
Team member
Wendys
05.2024 - 09.2024
Guest Services Professional
Hope and Olive
03.2023 - Current
Summer Intern
Shelburne Falls Water Department
06.2022 - 06.2025
Bachelor of Arts - Environmental Studies
University of Tampa