Maggie McKitchen
Seekonk
Summary
Dynamic and results-driven server with extensive experience at Chelo’s Hometown Bar and Grille. Adept at enhancing guest engagement and promoting menu items, while maintaining high food safety standards. Proven ability to collaborate effectively with team members and utilize POS systems to streamline service. Committed to delivering exceptional dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Chelo’s Hometown Bar and Grille
Rumford
04.2024 - Current
- Greeting Guests
- Taking orders
- Addressing customer concerns
- Handling payments
- Menu knowledge/selling menu items to customers
- Serving food/drink
- Proficient in using POS systems
Host/Cashier
Davenport’s Bar and Grille
East Providence
06.2023 - 11.2023
- Take phone calls
- Take in person/over the phone to go orders
- Cash customers out
- Seat guests
Food Runner
Chili’s Grill and Bar
East Providence
06.2022 - 12.2022
- Make and run drinks
- Run food
- Bus tables
- Cleaning, stocking, getting ice, etc
Education
Rhode Island College
01.2027
High school degree -
St. Mary Academy- Bay View
Riverside, RI01.2023
Skills
- Customer service
- Food safety standards
- Team collaboration
- Time management
- Menu memorization
- Effective customer upselling
- Tableside etiquette
- Item promotion
- Team member support
- Dining customer service
- Food running
- Effective communication
- Server training
- Guest engagement
- POS operation
- Liquor, wine, and food service
Certification
T.I.P.S Certification, 06/10/24, 06/10/27, LIQUORexam.com
Timeline
Server
Chelo’s Hometown Bar and Grille
04.2024 - Current
Host/Cashier
Davenport’s Bar and Grille
06.2023 - 11.2023
Food Runner
Chili’s Grill and Bar
06.2022 - 12.2022
Rhode Island College
High school degree -
St. Mary Academy- Bay View
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