Maggie Noversa
Westport
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Service Officer
Westport Police Department
07.2023 - Current
- Per diem
- Traffic/ Crowd control
- Enforcement including issuing parking violations, enforcing beach and parking permits, and town by-law violations
- Building and property checks
- Patrol designated areas via foot and marked vehicle
Campus Police Dispatcher
Bristol Community College
07.2019 - Current
- Assign, coordinate, monitor and document routine and emergency calls
- Gather pertinent information and dispatch appropriate resources
- Proficient use of telephone and radio systems, Computer Aided Dispatch (CAD), monitoring and dispatch alarms, Emergency Notification Systems, and various College information systems
- Utilize Law Enforcement Enterprise Portal (LEEP), Criminal Justice Information System (CJIS), National Crime Information Center system (NCIC), National Law Enforcement Telecommunications System (NLETS)/ OpenFox, and the Massachusetts Registry of Motor Vehicles system as primary resources for services to command staff, officers and community
- Data entry into numerous computer system programs to maintain logs/ calls, activities, and other information
- Train and sign-off on newly hired personnel on policy and procedures for dispatcher roles
- Assist in Accreditation process
Graduate Research Assistant- CJ Dept.
Bridgewater State University
09.2021 - 05.2022
- Assist with data collection and analysis on projects
- Collecting and coding qualitative data
- Assist with composing a literature review
- Collaborate with the writing and editing of article manuscripts
Sales Associate
Dicks Sporting Goods
08.2015 - 09.2021
- Effectively communicate with customers to recommend, select, locate, and obtain desired merchandise based on customers' needs
- Multitask between assignments, cash register, and customer service
- Performed daily department tasks such as stocking product, creating merchandise displays, pricing markdowns, inventory control, transferring merchandise
- Trained new employees in the department on basic customer service and department procedures
Education
Master of Science (MS) - Criminal Justice
Bridgewater State University
Bridgewater, MA05.2022
Bachelor of Science degree - Criminal Justice Minor: Psychology
Bridgewater State University
Bridgewater, MA05.2019
Associates in Science - undefined
Bristol Community College
Fall River, MA05.2017
Academic diploma - undefined
Westport High School
Westport, MA06.2015
Skills
- Proficient in Microsoft Word, Excel, Access, and PowerPoint
- Proficient in CrimeTracer (formerly CopLink)
- Introductory to i2 Analyst Notebook
- Introductory to ArcGIS
- Proficient in utilizing automated license plate readers and security camera footage via Flock Safety, Indigo Vision and Flash- Alta Aware Video
Certification
- National Incident-Based Reporting System (NIBRS) Training
- Cyber- Enabled Human Trafficking Training
- NCIC Violent Person & Offline Search Training
- NG9-1-1 Equipment
- Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator (PST)
- Criminal Justice Information System (CJIS)
- American Heart Association- Basic Life Support (CPR and AED certified)
Timeline
Community Service Officer
Westport Police Department
07.2023 - Current
Graduate Research Assistant- CJ Dept.
Bridgewater State University
09.2021 - 05.2022
Campus Police Dispatcher
Bristol Community College
07.2019 - Current
Sales Associate
Dicks Sporting Goods
08.2015 - 09.2021
Bachelor of Science degree - Criminal Justice Minor: Psychology
Bridgewater State University
Associates in Science - undefined
Bristol Community College
Academic diploma - undefined
Westport High School
Master of Science (MS) - Criminal Justice
Bridgewater State University
Internship
Attleboro Police Department-Crime Analysis, Attleboro, MA January 2024- Present
- Monitor emails distributed by local and federal agencies
- Subject of emails: BOLO’s, Officer Safety Awareness, Missing Persons, Wanted Persons, ID Wanted, Crime Analyst reports, Intelligence/Fusion Centers reports, geographical crime trends
- Collaborate in creating weekly bulletins disseminated amongst the department for roll call and distributed to other local crime analysts
- Assist with collecting and organizing data for annual reports
- Attend monthly CompStat meetings where crime intelligence information is presented to command staff
Fall River District Court Probation Office, Fall River, MA January 2019- May 2019
- Interact daily with offenders, probation officers, judges, attorneys, clerks, and court officers
- Organize and file confidential files for the probation officer's caseload
- Collect demographic and financial information for probation intake forms
- Enter essential information on individual offender's substance abuse treatment, drug test results, financial summaries, office visits, etc. into Mass Courts database
- Observe weekly evaluation meetings with probationers and attend courtroom hearings regarding trials, violations, summons, and arraignments
Awards
John and Abigail Adams Scholarship, Presidential Scholarship Program, Mass Transfer Tuition Scholarship
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