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Seasoned Business Intelligence Analyst with background in converting complex data into actionable insights to drive decision-making processes. Skilled in analyzing trends, crafting detailed reports, and enhancing business operations through technology solutions. Demonstrated ability to work collaboratively across teams to implement improvements, leading to increased efficiency and productivity.

Dynamic professional with a proven track record in enhancing online presence and fostering positive work environments. Expert in customer service and project management. Skilled in relationship building and problem-solving, I excel in driving results through innovative strategies and effective communication. Skilled in building relationships, driving sales, and providing exceptional customer service.Proven ability to effectively communicate with diverse audiences and exceed sales targets. Ready to utilize my skills to drive growth and success for your team.

I am a BSc Professional Policing graduate with over two years of supervisory experience in hospitality, now seeking to bring my leadership, organisation, and customer service skills to the role of Meeting and Events Supervisor at Marwell Hotel. My academic background has instilled a detail-focused approach, ideal for planning and coordinating seamless events.

During my time at The Ivy, I was responsible for the training and development of new front-of-house staff, ensuring service met the brand’s high standards. I also hosted and coordinated a wide range of private events, including weddings, corporate meetings, networking events, and special celebrations. These experiences gave me a strong understanding of event delivery and client relationship management.

I’ve led teams in fast-paced, customer-focused environments, managing operations, delegating tasks, and maintaining high service standards under pressure. I’m confident in balancing multiple priorities, solving problems in real time, and ensuring events run smoothly from start to finish.

My leadership style is hands-on and collaborative, with a focus on guest satisfaction and team performance. I take pride in anticipating client needs and creating positive, memorable experiences.

I’m excited about the opportunity to contribute to Marwell Hotel’s events team, combining my hospitality experience with a passion for delivering high-quality events.

 Versatile professional with expertise in web development basics, customer service, and team leadership. Demonstrates strong capabilities in team building and proficient use of project management software to drive collaboration and efficiency. Committed to fostering productive work environments while achieving organisational goals.  Driven Front of House Supervisor with knack for streamlining operations and enhancing guest experiences. Known for fostering team cohesion and delivering top-notch customer service. Consistently improved guest satisfaction and operational efficiency through innovative solutions.  Engaging leader with proven success applying project management techniques to execute plans. Talented at resource management, budget governance and staff development. Evaluates processes critically to identify areas of improvement and implement detailed action plans for positive results. 

Margaret Thiboutot

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Front of House Supervisor

Customer Service Representative

Assistant Dance Teacher

Sales Associate

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Bachelor of Science - Physiology And Neurobiology

High School Diploma -

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Front of House Supervisor

Customer Service Representative

Sales Associate

Assistant Dance Teacher

Bachelor of Science - Physiology And Neurobiology

High School Diploma -

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