Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic
MAHMOUD  ELRHAOUTI ERRAHHALI

MAHMOUD ELRHAOUTI ERRAHHALI

E-commerce Specialist
KSAR EL KEBIR

Summary

Dynamic freelancer with a proven track record in e-commerce and documentary production. Successfully managed product sourcing and store optimization while enhancing customer experience through effective support. Skilled in video editing and project management, delivering award-winning documentaries that captivated audiences. Committed to excellence and creativity in every project undertaken.

Overview

3
3
years of professional experience
1
1
Certification
4
4
Languages

Work History

Freelancer

E-commerce
01.2023 - Current
  • Product Research & Sourcing: I identify trending products and source them from reliable suppliers.
  • Store Management: I manage the creation and updates of the online store, optimize product listings, and ensure the website is user-friendly.
  • Sales & Marketing: I develop and execute sales strategies, including Facebook and Instagram ads, email marketing, and collaborations with influencers.
  • Delivery Team Management: I oversee the delivery team, ensuring that orders are delivered to customers on time and with the highest quality.
  • Call Center Management: I manage the call center, ensuring high-quality service and addressing customer needs.
  • Customer Service: I handle customer inquiries, resolve issues, and ensure a smooth shopping experience for all customers.
  • Analytics & Reporting: I monitor sales performance and generate reports to optimize business operations.
  • Platform Optimization: I use tools and platforms like Shopify or WooCommerce to enhance the website and improve the customer experience.

Freelancer

Film Documentary Production
03.2022 - Current
  • Specialized in documentary filmmaking, managing the entire production process, from initial concept to final edit.
  • Worked closely with directors and producers to bring creative visions to life, ensuring that the storytelling and visuals aligned with the intended message.
  • Filmed, directed, and edited short documentaries using industry-standard tools such as Adobe Premiere Pro, Final Cut Pro, and Adobe After Effects for motion graphics and visual effects.
  • Collaborated on a variety of projects, adapting to different film styles and genres, providing creative input to enhance the visual and narrative quality.
  • Maintained strict timelines for project delivery while meeting both technical and creative standards.

Achievements:

  • Produced and edited documentaries that were well-received in local film festivals and events.
  • Gained valuable experience in all aspects of filmmaking, including directing, cinematography, and post-production.

Education

Licence Professionnelle En Excellenc (In Progress) - Transport Et Logistique

Université Abdelmalek Essaâdi
Larache, Morocco
04.2001 -

High School Diploma -

Lycée Mansour Dahbi
Ksar El-Kebir, Morocco
04.2001 -

Skills

Project management

Accomplishments

My project is an online store that focuses on selling natural perfumes and cosmetic products. We started in 2022 and successfully increased sales by 80% in 1 month. We managed to enhance the customer experience by offering flexible payment options and fast delivery services, achieving a customer satisfaction rate of 90%

Affiliations

I was able to establish a presence in marketing and succeeded in the field by developing new strategies to increase sales and improve customer communication.

Certification

Edition video

Interests

E-commerce

Creativity and Arts

Digital Marketing

Continuous Learning

Travel

Sports or Physical Activities

Timeline

Freelancer

E-commerce
01.2023 - Current

Edition video

10-2022

Freelancer

Film Documentary Production
03.2022 - Current

Licence Professionnelle En Excellenc (In Progress) - Transport Et Logistique

Université Abdelmalek Essaâdi
04.2001 -

High School Diploma -

Lycée Mansour Dahbi
04.2001 -
MAHMOUD ELRHAOUTI ERRAHHALIE-commerce Specialist