Mairead Goguen
Upton
Summary
Organized server with experience in fast-paced restaurant environments.Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server
The Looking Glass Cafe
05.2021 - 03.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Stepped into additional roles during busy times to boost coverage of important stations.
Server
Benchmark Senior Living
02.2020 - 04.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Olympia Sports
10.2019 - 01.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
American Eagle Outfitters, Inc
10.2018 - 05.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Environment And Sustainability
CCRI
Lincoln, RI05-2029
Skills
- Menu memorization
- High volume dining
- Guest engagement
- Dining area maintenance
- Task prioritization
- Suggestive selling
- Order management
- Point of sale (POS) system operations
- Safe food handling
- Professional appearance
- Sales expertise
- Positive and professional
- Regulatory compliance
Websites
Timeline
Server
The Looking Glass Cafe
05.2021 - 03.2025
Server
Benchmark Senior Living
02.2020 - 04.2021
Sales Associate
Olympia Sports
10.2019 - 01.2020
Sales Associate
American Eagle Outfitters, Inc
10.2018 - 05.2019
Associate of Science - Environment And Sustainability
CCRI
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