Malcolm Walkes
Everett
Summary
Knowledgeable associate with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel. i specialize in customer service and i am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Store Associate
Home Depot
03.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Amazon Worker
Amazon
10.2023 - 05.2024
- Assisted with daily operations, performing a variety of manual tasks.
- Maintained clean and organized work environment for efficient operations.
- Supported team by handling materials and tools as needed.
- Improved workflow by organizing tools and equipment systematically.
- Loaded and unloaded materials to facilitate smooth project progress.
Target Asset Protection
Target
01.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- strong report writing and cctv analysis
Grocery Clerk
Mkininns
05.2021 - 11.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Id Checker
TD Garden
12.2021 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification per guest
Education
GED -
Everett High School
Everett01-2023
Skills
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Problem-solving
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Cash register operation
- Time management mastery
- Relationship building
- Computer literacy fundamentals
- Stock replenishment efficiency
- Physical stamina maintenance
- Product merchandising
- Shipment processing
- Loss prevention awareness
- Order fulfillment
- Visual merchandising
Languages
creole
Limited Working
English
Native or Bilingual
Timeline
Store Associate
Home Depot
03.2024 - Current
Amazon Worker
Amazon
10.2023 - 05.2024
Target Asset Protection
Target
01.2023 - 05.2024
Id Checker
TD Garden
12.2021 - 06.2022
Grocery Clerk
Mkininns
05.2021 - 11.2023
GED -
Everett High School
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