MALEEK ADEWALE
Brockton
Summary
Mission-driven leader with experience in program management, security operations, customer service, and military leadership. Strong background in operation, risk management, personal supervision, and public-facing service. I am currently completing a bachelor's degree in political science with a concentration in international relations, and my military background prove my ability to operate in a structured, high responsibility environments requiring discipline, judgment and accountability.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Security Officer/Site Supervisor
Allied Universal
Lexington
08.2023 - Current
- Supervise the daily operation of the customer service team, ensuring high-quality support and efficient issue resolution.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Operated communication systems between officers stationed throughout the facility.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
US Army National Guard
Infantryman team leader
Devens
08.2021 - Current
- Ensured accountability of personnel during deployments by keeping accurate records of their locations at all times.
- Enforced regulations regarding discipline among subordinate soldiers ensuring good order and conduct.
- Managed logistics for equipment and supplies during field operations.
- Conducted after-action reviews to identify lessons learned and improve tactics.
- Mentored junior soldiers, fostering leadership and operational skills development.
Program Manager
North Suffolk community services
Boston
04.2024 - 11.2025
- Facilitated regular meetings to discuss progress and address challenges within teams.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Oversaw program compliance with requirements, schedule and budget.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
Customer Service Representative
British Airways
Boston
04.2023 - 03.2024
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Updated databases with new and modified customer data.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained knowledge of airline policies and procedures consistently.
Education
Bachelor of Arts - Political Science/ International Relation
UMASS LOWELL
LOWELL, MA 12-2026
Some College (No Degree) - BLC (basic Leadership Course)
BLC
Burlington, VT09-2025
High School Diploma -
CINAC ROYAL COLLEGE
LAGOS, NIGERIA07.2017
Some College (No Degree) - Pilot License
Hanscom Aero Club
Bedford, MASkills
- Leadership Skills
- Strategic planning
- Data collection & research
- Effective communication
- Data analysis
- Investigation documentation
- Multi-operations management
Languages
Arabic
Limited
yoruba
Full Professional
English
Full Professional
Certification
Google Project Management
Timeline
Program Manager
North Suffolk community services
04.2024 - 11.2025
Security Officer/Site Supervisor
Allied Universal
08.2023 - Current
Customer Service Representative
British Airways
04.2023 - 03.2024
US Army National Guard
Infantryman team leader
08.2021 - Current
Bachelor of Arts - Political Science/ International Relation
UMASS LOWELL
High School Diploma -
CINAC ROYAL COLLEGE
Some College (No Degree) - BLC (basic Leadership Course)
BLC
Some College (No Degree) - Pilot License
Hanscom Aero Club