Malik Goncalves
Brockton
Summary
Detail-oriented professional with experience in customer service and logistics. Skilled in communication and collaboration, ensuring operational efficiency while engaging customers in a friendly manner. Committed to maintaining safety and organization in all areas.
Overview
7
7
years of professional experience
Work History
Unarmed Security Guard
New England Security
Malden
08.2025 - 10.2025
- Monitored premises, ensuring safety and security of personnel.
- Conducted regular patrols, detecting and reporting suspicious activity.
- Enforced access control procedures, maintaining secure environment for visitors and employees.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
Shipping and Receiving Associate
H & W Agency
Brockton
03.2022 - 10.2024
- Received and processed incoming shipments to ensure inventory accuracy.
- Packed and labeled outgoing orders for timely distribution.
- Maintained organized storage areas to enhance operational efficiency.
Customer Service Cashier
Dunkin Donut
Brockton
06.2018 - 09.2020
- Processed customer orders quickly and accurately, ensuring fast service during peak hours.
- Assisted customers with menu selections, providing friendly service to foster positive dining experiences.
- Maintained cleanliness and organization in service area and dining space to enhance customer experience.
Education
High School Diploma -
Edison Academy High
Brockton, MA06-2016
Skills
- Written and verbal communication skills
- Ability to collaborate with peers
- Able to engage customers in a friendly professional manner
- Pay meticulous details
Timeline
Unarmed Security Guard
New England Security
08.2025 - 10.2025
Shipping and Receiving Associate
H & W Agency
03.2022 - 10.2024
Customer Service Cashier
Dunkin Donut
06.2018 - 09.2020
High School Diploma -
Edison Academy High